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Custom Color Set
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66,903 Verified Client Reviews |
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Kinda off..My hair color didn’t turn out so great this time. The gray coverage was way off. All and all I’ve been please with ESalon. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKelli - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Did not work for meI was sorry to see that this color did not even dye my gray at all. It was also a reddish color and it was supposed to be dark brown. Maybe it was old and sat on your shelf too long. I was really disappointed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
AwfulThis is seriously the worst dye I have ever used. First off it smells awful. The fumes are horrendous! It made my eyes water and was hard to breathe. Had to open the window. The bottle caused small drops of dye to splatter everywhere. It even splattered in my tub that was 4 feet away from where I was standing in front of the mirror. And it didn't even color my hair! My brown and gray roots didn't take the black dye AT ALL! Extremely disappointed. The only thing that was positive was the packaging and tools. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
The color always looks great!!At first, I thought, this is just another color, but after the first time I used the product, I new this was not one of the boxes you get from the store. You have more color and more coverage if you are grey and my hair felt soft and not dry, am very happy that I tried Custom Hair Color By ESALON. :} 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRobin - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your custom color results! We look forward to the next opportunity to delight you! |
Hair careThis is the best hair dye that I have used. It covers the grey hair and it lasts long too. Plus my hair is so soft too. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Hair dyeVery good 0 of 0 people found this review helpful. Did you? |
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Nice productReally like my color and how I can tweak it! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKimberly - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
FantasticI have to say while i was putting the colour on and while it was developing i was slightly concerned as seemed very dark. I trusted the process and so pleased i did as it is just what i wanted xx 0 of 0 people found this review helpful. Did you? |
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ColorI can do this 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKim - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
I love the color.I really love the color ,but it doesn't cover the gray 100%. One bottle is not really enough for me so I had to be very careful on applying the color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnel - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |