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Custom Color Set
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66,844 Verified Client Reviews |
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Hair careThis is the best hair dye that I have used. It covers the grey hair and it lasts long too. Plus my hair is so soft too. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Hair dyeVery good 0 of 0 people found this review helpful. Did you? |
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Nice productReally like my color and how I can tweak it! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKimberly - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
FantasticI have to say while i was putting the colour on and while it was developing i was slightly concerned as seemed very dark. I trusted the process and so pleased i did as it is just what i wanted xx 0 of 0 people found this review helpful. Did you? |
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ColorI can do this 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKim - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
I love the color.I really love the color ,but it doesn't cover the gray 100%. One bottle is not really enough for me so I had to be very careful on applying the color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnel - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
RatingLoved the color just became very expensive 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJanet - Thank you so much for sharing your feedback with us. We are tickled to hear you loved your custom blended hair color. We look forward to the next opportunity to delight you! |
Not goodHave coloured my hair for many years but not happy as it didn’t cover all the grey areas and after washing has drained the color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDenise H.- Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color did not cover to the extent you needed it to. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Failed to cover any grey..Waited 5 weeks and followed instructions...still grey as ever. Not happy. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGuylaine - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
It was too coperI would actually like it to be less coper more dark brown 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRocio - We apologize that your hair color wasn’t what you expected. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula for your next order. Our Color Experts have been in contact via email and will be happy to assist in this process. |