66,880 Verified Client Reviews |
|
Sort by: |
Pretty but a little darkPretty but a little dark and missing some oomph 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsAshley - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Wrong colorI specifically asked for Icy blonde and did NOT want another color yet I was sent medium ash blonde which is nowhere near my hair color. So disappointing. 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsKellie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color was not what I wantedCor was too light of brown an too red. I wanted more purple but the red ratio is too high 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsLynda - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Price is deceptiveI liked the color but I was told I'd be charged $21 was charged more than $31 not happy 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsKether - Thank you for reaching out! There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. You can also choose single shipment options if you would like. The advantage of our hair color plan is that you do receive 20% off of every order and we sometimes offer a promotional discount on your 1st order with us. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
My 46th Color Set!This was my 46th Color Set, so you know I love it. I also wanted it just a little darker, and that's exactly what my colorist did. It came out just as I hoped it would. FIVE STARS as always. 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsJennifer - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
color -can we lighten the color just a little bit without making it brassy???my beautician loves the color as well ! It's the color I've been dreaming of. I have received compliments from everyone! My family says I look like me again! Thank you for making it so easy and so perfect. 1 0 of 0 people found this review helpful. Did you? |
|
WowI totally in love with the colour of my hair now ! And it’s cruelly free & vegan! Well worth it xx 0 of 0 people found this review helpful. Did you? |
|
First timeUsed the dye for the first time and I'm very pleased with it. Added bonus is it has no nasty chemical smell and leaves my hair feeling fresh clean and smelling lovely 0 of 0 people found this review helpful. Did you? |
|
Love, love,love the colorI love it.dark brown mahogany red. Perfect ! 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsLani - We're so happy to hear that you're enjoying your color! We truly value your feedback and look forward to hearing from you again in the future. |
Colour outcomeMy colour looks so natural it was easy to mix and apply with simple instruction's, no patchy areas. I am very pleased with my colour and will be continuing using this. 0 of 0 people found this review helpful. Did you? |