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Custom Color Set
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66,844 Verified Client Reviews |
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I am enjoying the custom colorI feel much more confident dyeing my hair with someone else giving advice on which color to use. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmanda - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
OrangeColour did exactly what I didn't want it to do and my hear went Orange. I mentioned this and they suggested a fix with a blue neutraliser which I agreed to and never heard anything afterwards. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKeith I. - We’re so sorry you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Great colorI was pleased with color for roots, though I could have applied it better!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCheryl - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Liked, butHi I liked the hair colouring product I think it's the best coverage I've had but, I am disappointed in the size of the conditioner enclosed with the hair colouring product. Compared to less expensive brands it is very little and if it's something you are trying to sell as an add on, one treatment is not enough to determine if someone should buy it. The shampoo sample was small as well but I'm not as concerned about that as I am with the conditioner size. Might buy again Darlene 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDarlene - We’re pleased to hear that you’re enjoying the coverage from your custom color! I wanted to let you know that we do sell more of the individual conditioner and shampoo packets if needed! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Turns red on me!Although I live the color and how my hair feels after coloring. , within a few days I could see it turned red in me 😑. Also , the gray coverage faded away! I shared this concerned with my colorista and hopefully next time goes better. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAna - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Grays stayGives a nice tone but does nothing to cover grays. My face is still framed with gray 😟. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmanda - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Kinda off..My hair color didn’t turn out so great this time. The gray coverage was way off. All and all I’ve been please with ESalon. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKelli - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Did not work for meI was sorry to see that this color did not even dye my gray at all. It was also a reddish color and it was supposed to be dark brown. Maybe it was old and sat on your shelf too long. I was really disappointed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
AwfulThis is seriously the worst dye I have ever used. First off it smells awful. The fumes are horrendous! It made my eyes water and was hard to breathe. Had to open the window. The bottle caused small drops of dye to splatter everywhere. It even splattered in my tub that was 4 feet away from where I was standing in front of the mirror. And it didn't even color my hair! My brown and gray roots didn't take the black dye AT ALL! Extremely disappointed. The only thing that was positive was the packaging and tools. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
The color always looks great!!At first, I thought, this is just another color, but after the first time I used the product, I new this was not one of the boxes you get from the store. You have more color and more coverage if you are grey and my hair felt soft and not dry, am very happy that I tried Custom Hair Color By ESALON. :} 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRobin - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your custom color results! We look forward to the next opportunity to delight you! |