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Custom Color Set
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66,866 Verified Client Reviews |
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Awesome colorEasy as pie to use. Everything you need is included. The color last and last! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsConnie - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
ColorI love, love, love my color! Exactly the color I wanted. So much better than any box color. It was pretty easy to apply. Fantastic! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSally - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Best color everThis is a long lasting easy to use kit. I asked for a small change recently which was delivered without a hitch . salon quality! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSusan - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
excellent match to my colorThis color matched so good that my stylist even commented 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGerri - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
The color is perfect.I just need permanent color due to my activity and frequency of shampooing. Thank you. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKerrie - Thank you for the wonderful review. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Pretty but a little darkPretty but a little dark and missing some oomph 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAshley - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Wrong colorI specifically asked for Icy blonde and did NOT want another color yet I was sent medium ash blonde which is nowhere near my hair color. So disappointing. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKellie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color was not what I wantedCor was too light of brown an too red. I wanted more purple but the red ratio is too high 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLynda - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Price is deceptiveI liked the color but I was told I'd be charged $21 was charged more than $31 not happy 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKether - Thank you for reaching out! There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. You can also choose single shipment options if you would like. The advantage of our hair color plan is that you do receive 20% off of every order and we sometimes offer a promotional discount on your 1st order with us. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
My 46th Color Set!This was my 46th Color Set, so you know I love it. I also wanted it just a little darker, and that's exactly what my colorist did. It came out just as I hoped it would. FIVE STARS as always. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |