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Custom Color Set
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66,880 Verified Client Reviews |
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Second time was perfectMy first color was more brown than red. But I worked with my colorist, and she nailed it the 2nd time. I love the color. I know red is a difficult color to match and keep. I do have a lot of grays but not yet salt and pepper. I've been coloring my hair red since 2010, so I'm really not sure about how many grays I do have. So I only can judge by my roots. This product does cover the grays very well. This is a little more expensive than the OTC brands you can buy in stores, but to have a quality customized color, it's so worth it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSuzanne - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Queries roots and ends ,Queries roots and ends ,why do my ends look the same cclour? And the rest is just the colour I wanted. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJackie T.- Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Really loved itEasy to handle. Liked the color until I realized there was a yellowish tone. Wrote to eSalon, they changed it and now it is perfect. Unfortunately, I had to cancel my schedule because they are charging custom duties now. Makes a plus of about 10 Euro. Altogether 30 Euro. This is too expensive, I can have my hair dyed at the hairdresser's for the same amount. It's a pity though. 0 of 0 people found this review helpful. Did you? |
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Not at all the right colorI ordered a more natural red, I ended up with burgundy! 😭 I give it a 3 stars because the color is really pretty, it’s just not what I asked for. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsFarrah - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Don't recommendThe color would be beautiful if it covered the gray hair and didn't dry out my hair. I will be sticking to my store bought dyes that cover gray hair and leaves my hair soft and silky. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRyan - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
AwesomeI absolutely love this. The color doesn’t wash out. Stays a long time. I won’t use nothing else. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTina - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your customized color! We look forward to the next opportunity to delight you! |
PerfectIt's exactly what I was looking for 0 of 0 people found this review helpful. Did you? |
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Loved it!First time I've used this product! Well packaged, easy to apply and everything you need is included! Great long lasting coverage too ***** 0 of 0 people found this review helpful. Did you? |
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Great product!I've never been disappointed in this product or when I ask for an adjustment, keep up the great work!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSussi - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Color perfectionI love my color is so shiny an looks natural. I can't get to a stylist I'm a ER nurse an we are so short staffed an busy due to covid getting a chance to get my hair done is about as possible as walking on water. This looks professionally done. I love the color an the extra products like the root touch up spray. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNora - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |