66,844 Verified Client Reviews |
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Excellent colourIt was my first time trying eSalon and i absolutely loved it. The packaging was so beautiful, the bowl, brush and clips so handy and instructions easy to follow. I love the colour! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMing-Wei - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Still see the grayI am still seeing the gray even letting it soak the longest not happy 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRobin - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
I love how easy it is to do my own hair color!The instructions are very clear and easy to follow. The hair color is beautiful and leaves my hair looking shiny and youthful! Excellent quality and I love that I get the hair color in the mail once a month to remind me it's time to color my hair, again! I highly recommend this product and the company is trustworthy and straightforward. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAna - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Awesome colorEasy as pie to use. Everything you need is included. The color last and last! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsConnie - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
ColorI love, love, love my color! Exactly the color I wanted. So much better than any box color. It was pretty easy to apply. Fantastic! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSally - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Best color everThis is a long lasting easy to use kit. I asked for a small change recently which was delivered without a hitch . salon quality! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSusan - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
excellent match to my colorThis color matched so good that my stylist even commented 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGerri - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
The color is perfect.I just need permanent color due to my activity and frequency of shampooing. Thank you. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKerrie - Thank you for the wonderful review. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Pretty but a little darkPretty but a little dark and missing some oomph 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAshley - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Wrong colorI specifically asked for Icy blonde and did NOT want another color yet I was sent medium ash blonde which is nowhere near my hair color. So disappointing. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKellie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |