66,880 Verified Client Reviews |
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So easyI was sceptical that it would do the job but I was pleasantly surprised. Application was easy and the colour blended right in. Instructions were clear and everything worked as per the instructions. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRae - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Color ⭐️⭐️⭐️⭐️⭐️I have severe anemia which makes my hair VERY dry and brittle. I was using store brought colors but it just made my hair feel like rubber and even dryer! I have to say first of all it cover all my grays and my hair didn’t feel like rubber. The color was perfect!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLissette - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Good color but gray coverage did not last beyond a weekFollowed directions perfectly, step by step, very carefully. The color was beautiful. Looked great. However the gray around my temples and forehead started showing after just one week. When I have my hair colored professionally, coverage can last up to 6 or 7 weeks, sometimes more. I was disappointed as I really wanted to love this brand and stick with it forever. I’d recommend esalon to others simply because it’s a great concept and far better than the boxed brands. It might work better and longer for other customers. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsWillayne - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
My ColorFinally my hair has saloon color not at salon prices 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Custom Color SetI like the product, my color is pretty but it seems to wash out quickly and I feel my hair could be shinier. I just purchased the product for shine so hopefully that will help. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPatricia - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Perfect colorI don’t like dyed black hair but the violet and red added to the black made it as close to my natural color as I have gotten in years! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCatonya - Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
A Bit DisappointedMy hair was colored to exact specifications given by eSalon, but the gray was not covered completely and just days after the treatment, silvery threads emerged. These were mostly at my temple and front hairline; the other roots took the coverage well. The overall color was also too dark. It has lightened up a bit, but it still does not have the subtle gradiations I was hoping for. My hair feels good, though, and I love the shampoo/conditioner accompanying the purchase. Unsure what to do now. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJane Marie - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Did not cover graysDoes not work for my hair aka stubborn grays. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMila - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Still grey at spotsGreat color, but the grey just doesn’t get colored. It looks like it doesn’t even come at all. I do love the color, so I guess I’ll be stuck with the grey spots. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTerri - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
No color changeMy hair didn’t change color at all, not even my grays. I followed directions but just didn’t show in my hair 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKayla - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |