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Custom Color Set
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66,844 Verified Client Reviews |
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I give eSalon A+++I have to admit after my first order I had serious doubts. My color was all wrong. I decided to give it another try and send in a picture of the color I wanted. I am so happy I gave it another shot because the color was spot on!! I couldn’t be happier. They really do go above n beyond. I had explained how my hair was so fried from the store bought coloring kits. Today my hair is so soft and shiny. You’d never know how bad it was 3 months ago Thank you eSalon!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarnie - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
AwesomeThe third time was a charm and I’m VERY picky. My stylist nailed it now and I love your products. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDebbie - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Easy and AccurateThe questionnaire was comprehensive but simple to complete, the colour recommended to me was exactly what I was looking for. Application was a breeze (although I did get help with the back of my head as I was too nervous to attempt on my own) and the colour is vibrant and blended into my roots perfectly! Being in lockdown means that I don't have access to my regular hairdresser, but eSalon made doing my own hair easy and affordable! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKristy - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Terrible ExperienceOn learning that my next color shipment is being prepared I thought I should first try to apply the coloring kit received a few weeks ago. My experience was an absolute disaster and I wasn't able to follow the step by step instruction. After applying approximately half of the bottle for roots and touch up, I noticed that the remainder mixture in the bottle applicator was foaming and oozing out of the bottle uncontrollably. Realizing that the liquid might stain the counter top, I thought my best option was to complete the process in the shower without further delay and basically forced water into the applicator and massaged my hair without waiting the 30 minutes as suggested. I, of course, can't comment if the color selected was a good fit for me but this "do it yourself" coloring is far too messy and no amount of savings would be worth it. I am also annoyed that canceling future shipment can only be done by calling eSalon. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmanda - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
If you have white roots, this may not work for you.Hello, I received my color kit a month ago and decided to use it yesterday. I put on the cape and followed the instructions. I expected to see at least partial improvement in my inch long white roots at the scalp. I applied the color and waited the full time and then some. I am very disappointed that a company so highly touted as the next best thing to having a professional hair coloring session sadly, for me, was not. It did not work, Credit is due me, I dried my hair and reapplied my hair powder. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDianne - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Perfect color productPerfect color match to my professionally colored hair color. Easy process for root touch-up, saving me time and money in the salon! I love the sample of the new scents available to customize the Aura products! Wish that could be used in the Custom Color Set as well--that would be awesome! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Paula MI was so happy, with, the service that, I, received, fr eSalon. Best ever!!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPaula - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Second time was perfectMy first color was more brown than red. But I worked with my colorist, and she nailed it the 2nd time. I love the color. I know red is a difficult color to match and keep. I do have a lot of grays but not yet salt and pepper. I've been coloring my hair red since 2010, so I'm really not sure about how many grays I do have. So I only can judge by my roots. This product does cover the grays very well. This is a little more expensive than the OTC brands you can buy in stores, but to have a quality customized color, it's so worth it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSuzanne - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Queries roots and ends ,Queries roots and ends ,why do my ends look the same cclour? And the rest is just the colour I wanted. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJackie T.- Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Really loved itEasy to handle. Liked the color until I realized there was a yellowish tone. Wrote to eSalon, they changed it and now it is perfect. Unfortunately, I had to cancel my schedule because they are charging custom duties now. Makes a plus of about 10 Euro. Altogether 30 Euro. This is too expensive, I can have my hair dyed at the hairdresser's for the same amount. It's a pity though. 0 of 0 people found this review helpful. Did you? |