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Custom Color Set
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66,866 Verified Client Reviews |
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NO DELIVERY!!Hi Guys, apologies for no review of your products as I have Not received it yet!! Thx Norma 😒 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNorma - We truly appreciate your feedback! Upon reviewing your profile, we see that you are currently working with one of our representatives to resolve your concern. Please let us know if there is anything else we can do to help! |
Still trying to acheive better grey coveragePerhaps by lighting the colour to show less white strips on the root line. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNicki - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Gray coverage is badThe color smelled worse than what I was using before and my hair did not feel good after coloring like it does with the professional color I was using, but I still kept an open mind. The color turned out quite pretty, but I was unimpressed with the gray coverage right after coloring. But about a week after I colored my hair, all the gray seemed to show back up. And yes, I followed the instructions to the letter and I am not a hair color novice by any means. The customer service is great, and they gave me a free color, but I will not be wasting my time in the future with this product. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsErin - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Lovely tones and shineGreat colourwith natural looking tones 0 of 0 people found this review helpful. Did you? |
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Loved my colourI was hesitant trying but I am delighted with the color. It was perfect. Red is such varied colour and you just nailed it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsColleen - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Lasts 3 washesI had a salon colour and roots were growing in (hi covid)... I decided to give this a try. They suggested demi permanent. After 2 washes I could notice my roots again. After 3 - my roots are back. :( They are less noticeable than prior to coloring but definetely noticable. The good news is - I made no mess on my skin (my stylest stains my skin and clothes so this was greatl!) (because they provide you with protection!!) Packaging makes this easy and specialized. This was worth a try. I will see if I can get something more permanent or refresh with the second containers they add on the first order (in case u have lots of hair). Great price but the price doubles after the first order. I would give it a try. 0 of 0 people found this review helpful. Did you? |
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It just does not cover the greysI am disappointed as I hoped it would cover the greys. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichele - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
After 10 days hairs near root looks much lighterafter 10 days color faded near roots and in sun light it looks two different color-near root its light brown and tip darkest brown. I already have volume issue, with that lighter brown near root make it seem bigger bald patch. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShivani - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Not the right color at allNot the right color at all then you sent me another after not even trying it till now 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsViveca - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Just what I wanted!I was a tad sceptical about ordering my color online but this really surpassed my expectations - I’m sold on the personalized service and formulation. I’ve gotten so many compliments, including hairdressers on the dynamic color and natural highlights. Thank you! Looking forward to experimenting more with your pigments now! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHeather - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |