66,880 Verified Client Reviews |
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Didn't cover roots wellHave used same color before with better results - didn't cover my roots very well. Even tried again after shampooing with leftover color and just didn't take. Will be rethinking buying this again.....was using to freshen roots between salon colors and it would get me a few weeks, but not this time, so ended up going back to salon the following week. Not cost effective when it doesn't work.... :( 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDiana - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Great productThe color is very natural looking 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarmelita - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
I LOVE ITColor is great! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCindy - We’re pleased to hear that you’re enjoying your personalized color! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Better than box dyeVery good and custom to my needs 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGriselda - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
The colour is niceThe colour is nice and not dark like I wanted. Also the greys are covered well. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMaria - We’re pleased to hear that you’re enjoying your custom color! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Nice, easy. A short phase of red tone but mellowed out to light brown in a weekAt first, the color was a pretty dark brown, then about a week later it moved to reddish tones. I got the tint rinse knowing my hair tends to get reddish which I hate. But that tint rinse didn't make any difference. A few weeks after I colored, the color settled into a nice medium brown and really looks good. I'll keep ordering and trying to mitigate the reddish tones. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathleen - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
ColorLiked the product but seemed to lighten really fast , gonna try again to decide if I’ll continue. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSharon - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
No grey coverageI bought this product after reading the reviews but this product was disappointing for me as it did not cover my grey hair at all. I would like a refund. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVanessa - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Good colourI love the colour and easy to follow instructions. 0 of 0 people found this review helpful. Did you? |
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Custom Color SetI love getting my hair color mailed to me every month. It is fun to change up the color whenever I want. The product doesn't have any odor and the color lasts. It is nice not having to pay a salon over $100 to have my hair colored every month. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKrista - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |