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Custom Color Set
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66,880 Verified Client Reviews |
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Colour just rightGood colour as requested was tweaked a bit , nice shine. Easy to apply . Only reason not 5* is price , its too expensive even before postage is added and nearly same price as a salon 0 of 0 people found this review helpful. Did you? |
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I'm a ConvertI dragged my feet on this for a long time. I didn't think that eSalon could offer anything that was substantially better than an off-the-shelf boxed dye. Hair color is hair color, right? Well... Yes and no. Yes, I could probably have gotten a similar color by scouring the store shelves for just the right demi-permanent shade. However, I would have had to figure out the different processing times on my roots versus my mid-lengths and ends, not to mention the inevitable disappointment when things just don't turn out as you'd hoped. I also would have to be pretty careful with my root application to avoid the dreaded "hot roots" you sometimes get when you're doing your hair at home. Having eSalon do the formulation for you is just easier. And don't we all need things to be easier right now? If you've dyed your hair recently, your first order will probably include a different formula for roots and ends -- this is crucial if you're like me and just kind of glop the formula on in spite of your best efforts at neatness. The way they formulate this makes it foolproof, and my entire head is actually the same color. Speaking of the color... My hair is a rich, warm brown, though I don't LOVE that you can only see the warmer tones in bright sunlight. Normally, I would feel disappointed and keep hunting for another shade, but not this time. I requested a change to my color, and though I haven't heard back from my colorist, I'm confident that they'll be able to tweak my shade into something a little different. Ultimately, yes, eSalon is more expensive than a boxed dye, but I think it's worth it for the convenience and customizability. There's really something to be said for being able to message an actual human being. And having a separate formula just for your roots? So convenient. 5 of 5 people found this review helpful. Did you? |
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Response From Our ExpertsRose - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
HorribleWorst hair Die I ever used. It’s Extremely messy. Stained my bath tub and all areas around where it splashed while washing the color off. The worst part, It Didn’t cover my grays and the color is way off what I ordered. Very Very disappointed with this product!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGriselda - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
I might be expecting too much?I have light brown hair but it pulls really red whenever I lighten it. I tried going just one shade lighter than my natural color but it kept looking brassy. I tried leaving it on longer and getting more neutralizer in the formula but it's just not what I was hoping for. Everyone thought I was trying to color my hair red when I was trying to go neutral. I guess I'm someone who will have to go to an actual salon to get what I'm looking for. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
I hate it!My hair got thinner! At first its good but after a week it faded so fast! And worst, i can't cancel my order! Its sooo expensive! Such a waste of money! CAN YOU STOP SENDING ME PRODUCTS! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJing - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Very damaging!I gave eSalon a chance with 3 separate orders. The color does not cover gray, comes out patchy, and severely damaged my hair. I’ve colored my own hair for years and this is truly the worst at home hair color I’ve ever used. It’s very poor quality. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCindy - We’re truly sorry that our color did not meet your expectations We take our clients' feedback to heart and continue to improve our products each and every day. Please let us know if there is anything else we can do to help! |
Color is not satisfactoryI didn’t have great expectations, but the color is off, and when my roots grew out there was quite a difference in color. Because of the pandemic, I felt it best to continue with Esalon until local salons could fix my hair back to my natural color. Overall, I’m simply not pleased with the color. I notified Esalon, and they adjusted it a bit for my next order, but then I had 3 different colors after the roots grew out a bit. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKristi - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Your products are fantasticI'm very please with all ur products. My grandgirls want to subscribe. Refresh me how they can get started. Thank you. garnergma6 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMabie - We truly appreciate your feedback! We have reached out to you via email to provide more information on getting your granddaughters started. We hope to continue helping you find hair perfection! |
CoverageGood gray coverage 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDana - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Color treatmentLove my color feels so good doesn't leave my hair extremely dry. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDelois - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving your custom hair color. We look forward to the next opportunity to delight you! |