|
Custom Color Set
|
66,880 Verified Client Reviews |
|
Sort by: |
|
CopperPleased with colour 0 of 0 people found this review helpful. Did you? |
|
Not for black folksThis hair dye is NOT for all black women or men. At Ieast I know it's not for 100% African hair texture.....i.e. 4c hair. I should have known before purchasing, most of the women on the ad were non-black women. Did NOT cover my Grey hair like I expected. Usually when I use other brands e.g. shaemoisture, nutriant etc I get 100% coverage. Plan to get my money back. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsMia78 -We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Simply amazingThey emailed to make sure they doing the colour I wanted. Amazing customer service. Amazing colour thank you 0 of 0 people found this review helpful. Did you? |
|
Re: Love my color!Thank you for making such a pretty color. I love it! Also keep it on my record for next t time. Linda Dial 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsLinda - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Great ProductI was using store bought color it was never right. Then I took a chance on eSalon. I’m glad I did. This is the color I have been trying to find plus it has not dried my hair. Thank you! 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsGayle - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Love the product but don't buy if you live in Canada!Great product and salon quality but have endless shipping issues from the US to Canada. Would love to find a Canadian source for this rather than deal with shipping hassles. My last order is being held at a courier across town and I have yet to pick it up. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsLarissa - We’re truly sorry for any inconvenience and appreciate you sharing your feedback. We take our clients' feedback to heart and continue to improve our products and service each and every day. We have reached out to you via email to see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Root care and brassinessI feel like my root color doesn't last long. Also, the color seems to turn brassy looking after a short amount of time. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsKathy - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Custom colorIt did not match my natural color. After I dyed it the color looks very unnatural. The dye dried my hair out so bad. It now feels damaged and super dry all the time. I will not use this product again and will tell all my friends and family not to use this product. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsMegan - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Gray hair is not colored,I ordered 2 sets, unfortunately I used only one. Because my couple gray hair not colored. I did everything by instructions. Thanks God , I don’t have a lot gray hair. I’m very disappointed. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsSaida - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Nice healthy lookLive how soft and shiny hair looks after product is applied 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsHi Irene, Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying your custom Medium Brown (Golden) color! We truly value your feedback and look forward to hearing from you again in the future. |