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Custom Color Set
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66,736 Verified Client Reviews |
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Didn’t cover graysI was excited to try this hair color but I was disappointed that it didn’t cover my grays. 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsElizabeth - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
HorribleI have a few boxes under my sink , I wanted simple black and this made my hair black with brown spots went back to Sally’s to buy what I use to and fixed it’s Canceling subscription has been a hard process 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsFrances - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Custom color setGood color, get compliments 3 of 4 people found this review helpful. Did you? |
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You got it right!Thank you for working with me to adjust my color to meet my changing coverage needs. Love this color! 1 of 2 people found this review helpful. Did you? |
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Great colorThis is a great shade for me. I like to use Demi’s because they fade and don’t leave you with a harsh line, but it still comers my grays 0 of 1 people found this review helpful. Did you? |
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Game changer!Let me start off by saying I never thought I could color my own hair. I have a head FULL of extremely thick and very wavy/curly hair. It’s hard to even style day to day let alone color my own hair. But after reading the reviews I decided to take the plunge. Let me tell you….I WILL NEVER GO BACK to the salon. E salon provides the most personalized at home color experience one could hope for. I went from a very brassy level 7 with old highlights to a nice level 6 light brown. So thankful I listened to Zinali from customer service who advised I ease into the darker shade because it’s perfect. Still dealing with a slight brassy root but this is no fault of e salon and is from my previous nightmare color experience. I emailed service and they are adjusting my color to counter act the warmth for next time. Over all such a beautiful product. Hair feels healthy and the products feel nourishing and smell amazing. Just loving the shine and the fact I can just have a nice brown hair color again! If you are on the fence….just do it. It’s almost fool proof. Thanks e salon and thanks Danielle S for being such a great colorist! 0 of 1 people found this review helpful. Did you? |
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Great Coverage - Wrong colourI ordered auburn and it came out VERY red, no hint of brown or ginger, it was like a red from LIVE. However the coverage is good and the product is nice to use, no nasty chemical smell and it washed out of my towel and tshirt right away without a trace. 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHi Lyndsey! We are sorry to hear the colour didn't come out as you expected. Please check your emails, we got back to you to help you further. |
Great products Great resultsYou have to try this product I've seen them go to number one quality self hair color over the past 10 years I've used it 0 of 1 people found this review helpful. Did you? |
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eSalon: World class service and products!This review is long overdue. I've been a customer of eSalon for 2 years and never had one bad experience with either the products or delivery. I've had effortless email discussions with a colorist and made color adjustments to my blend - beautiful results every time. I have also used the weekly retreat conditioner and pro toner - great! Before finding eSalon, I used off-the-shelf products, expensive in-person salons, and one other online service: trust me, eSalon beats them all! Highly recommend eSalon products and the customer service is world class. 4 of 5 people found this review helpful. Did you? |
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Great color matchThis was my first purchase for grey coverage. The color was a perfect match to my color. I sent photos and they matched perfectly. I am so very happy with results! 2 of 3 people found this review helpful. Did you? |