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Custom Color Set
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66,866 Verified Client Reviews |
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Colorist did not read my noteI had a couple of orders and LOVED my color. I did not order for a while and when I ordered again I thought I said all the same things but the color was very fake looking red. A red that is very unnatural. For my next ordered I looked up my previous color and put that in the note and I received the same FAKE UGLY RED! I really liked the original color so I’m willing to try one more time.. but it’s impossible to even contact anyone so im not going to hold my breath. Too bad. I really wanted to like this company! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMary - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Not for hard to cover grey hairNot for me 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElizabeth - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Excellent colourReally pleased with the new colour result, although a little darker than I originally wanted, the tone is excellent. Thanks for listening 0 of 0 people found this review helpful. Did you? |
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Perfect colorExcellent 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVivian - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Gorgeous colour well worth waiting for!Will never go back to box dye from the high street again. Absolutely no stinging or irritation with this formula, and for a demi permanent the coverage and longevity is superb. Love how I get seperate formulas for roots and ends too, looks so natural. Love you Esalon 😁 0 of 0 people found this review helpful. Did you? |
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Love the new colorI like the light red and copper tones this gave me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAngie - Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
colorcolor is perfect for me 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsErin- This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your color! We look forward to the next opportunity to delight you! |
My new formulaThis new formula is perfect! It covered my gray and the color is absolutely beautiful! Thank you for listening to my concerns regarding my first order, adjusting it, and sending my new one out right away! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Easy! I Love Easy!Love that It automatically comes on the schedule time frame and that it’s easy to ask for help in changing the formula without a huge hassle!! Love it! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLori - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
handyIt is so nice to have on hand. I think I will try the highlights with the next order. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJonna - We're so happy to hear that you're enjoying the color! We truly value your feedback and look forward to hearing from you again in the future. |