66,880 Verified Client Reviews |
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Really goodPerfect colour may try different colour eventually in couple of months but this product and color is amazing 0 of 0 people found this review helpful. Did you? |
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Terrible to deal withI only wanted to try the colour once but Ive been sent another one and asked to pay customs charge of almost €10 I've tried to cancel after first order but website is so difficult to use and option not there to cancel. Would not reccomend this company. No reply from previous contact made to stop future orders being sent. To it looks like a bit if a scam. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLiz D. - Thank you for reaching out! There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. You can also choose single shipment options if you would like. The advantage of our hair color plan is that do you receive 20% off of every order. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
No difference from L’Oréal 8n.Double the price, yet the same result with store bought traditional box color. Cancel orders 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDiane - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Terrible colorI have been using esalon for a while now. And at first my color was awesome. And the coverage was amazing. I felt beautiful after coloring my hair. Simple instructions fast shipping. But after a few shipments my hair started being a yellow color (not blonde but yellow) and my grey hair looked more predominate..so I emailed my colorist and she adjusted the color. My hair looks worse and the grey hair. Well u can see almost everyone of them suckers. :( I am not sure what happened between my first few orders to now. But I hate my hair color and the adjustments made it worse. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Horrific company !!The most unprofessional, obnoxious, rude employees I have ever dealt with! Horrible reviews , aa well as thousands of BBB complaints !! RUN!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi there - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Loved it!First time I have ever colored my hair from a box (not in a salon) I loved it- Not even sure I used it properly due to inexperience but it covered all my grays and looks so natural- 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsErica - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair. Happy Coloring! |
SO GLAD I FOUND YOU!!!!The color is amazing! Love auto ship! And I love saving that $180/month hair stylist bill in my own pocket! A++++++ Pleasure doing business! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKristi - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Hair colorMakes it so easy to color my hair. I know I can send a note to my team if I have any questions. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBarbara - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Great produceEasy to apply -- gave my hair the shine that he had lost! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDiane - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
CC setGreat product smell is pleasant no no scalp burn or irritation. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRhonda - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |