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Custom Color Set
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66,880 Verified Client Reviews |
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Love the color system and colorI started using this about 6 months ago. The process is super easy and turns out great. They do a great job matching colors. Give it a try. I give it a 10!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAngie - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
I really love the updated and refreshed color!I was quite nervous to try this new color as it's much brighter and bolder than my previous "red" looks. I really love it. Now, I need to do the highlights! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMegan - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Love it.I get so many compliments! My hair stays golden and shiny. Many don't even realize that I color my hair. Of course, it helps that I have very little gray and am still a nice golden honey blonde. I do not lighten my hair and many tell me they don't believe me, but it's true. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSammy - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Perfect color!The new color formula and application worked perfectly. My hair now has consistent color and looks very natural, with all of the gray covered and almost looking like I have summer highlights. Thank you! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKaren - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair! Happy Coloring! |
Great customer service along with productI was very pleased by the team at eSalon. They graciously helped correct a color issue I was having. I would recommend their products to friends and family. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGracie - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
GREAT COLOR!!OTHERS TELL ME THE COLOR IS TRULY BEFITTING AND CANNOT TELL THAT I'M NOT A NATURAL REDHEAD. LOVE THE COLOR! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMindy - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Absolutely love it! Trailblazer Brunette.I’m 46 and just tried this for the first time. I am so pleased with the results. I did follow the directions to a T. I normally use box color but this blows it away. The shampoo and conditioner and the leave in blow dry treatment are LEGIT. I mean I look like I just left the salon. Will definitely continue. Hair is glossy and color is beautiful. Packaging was so cute also. Directions were easy to understand. Highly recommend! What a great service! x 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJenni - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Too redNo matter what mix you all make it comes out too red and this time it was even more red. I've been asking for ash/neutral medium brown and it's just too red. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsErika - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Orange rootsI have been using the same color for a while. Only this time, it turned my roots bright orange. I should have known something was different when it mixed up a dark gray instead of the usual light brown. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPatti - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Extremely disappointedThe last dye I received was too light. I think it was mixed wrong. My roots ended up light brown instead of dark brown to match the rest of my hair. I had to buy hair dye from a beauty supply to fix it. Need better gray coverage. My grays will reappear after the second wash after dying with this dye. I have mentioned this before and no improvements have been made. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTanya - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |