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Custom Color Set
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66,880 Verified Client Reviews |
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didnt get itIt is now 3 weeks since it was shipped (informed it has been shipped by email) and I have not received it. I would like to cancel my account and I cannot see how you do this. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHelen - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our representatives to resolve your concern. Please let us know if there is anything else we can do to help! |
I love E SalonThis was my third time creating a color. I asked for something specific and it was delivered. The color was perfect! I loved the color brush that was included. I used it for the first time ever. Thank you for such a great product and even better service. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Quality productI’m not new to coloring my own hair. I’ve been using box dye from the grocery store for many years. I decided to try esalon because I wanted something less harmful. After a little tweek in my first color kit, my stylist was able to find the perfect shade for me. My hair feels so good and looks amazing. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKara - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
ColorThe color is just what I wanted... the root color blends great with the rest of my hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDonna - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
I love my hairI love my hair colour . A perfect match . Thank you so much I wish I could post a picture x 0 of 0 people found this review helpful. Did you? |
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pleased with itHappy to have this option great first service for lost cost find the reordering is a tad expensieve but would order again ,as i get my colour mixed 0 of 0 people found this review helpful. Did you? |
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ColourColour was never bright or left hair shiny. Never much depth. And Grey's would show within 10 days of application, 3-4 washes 1 of 1 people found this review helpful. Did you? |
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Hair still pulling redThis is the 3rd change I believe to the hair color. My greys aren’t being covered fully and it is still pulling red. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDanielle - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Custom colour setThis was a different shade from usual 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPam W. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
hair colorjust want to say i love my color the medium brown it's very nice just what i was looking for 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDeanna - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |