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Custom Color Set
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66,880 Verified Client Reviews |
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TURNED OUT PERFECTWas easy to mix and apply. I had multiple shades of blonde in my hair and it brought it all to one shade. Couldn't be happier. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSara - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Beautiful colorLove this color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJocelan - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
really amazed!So easy! Rich color! Love this Custom color! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMelanie - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Color adjustmentColor was adjusted to better match my root growth and lighter ends! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTerri - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Colour not rightI still have been unable to get colour right. I am getting closer to being the dark brown I want. I love the condition this leaves hair in I just need to tweak colour I think. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsClare K. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
My hair is damagedMy hair has never felt worse in my life. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJossie - We’re so sorry to hear that you were disappointed by the texture of your hair after your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
how do i change the colour?I want to lighten the colour you sent me. It's too dark. I can't figure out how to do that on your site. 0 of 0 people found this review helpful. Did you? |
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Color faded after a weekI keep trying but this color doesn't like my hair! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmanda - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Gray hairDon’t cover gray hairs at all. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsYenima - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Ordered a Medium Blonde Hair Went Dark BrownI ordered a medium blonde to lighten my hair. As the colour was developing, I noticed that my hair was going darker and darker. When I rinsed my hair out, I was surprised to find that my hair went dark brown NOT blonde. I am very disappointed and found this product to be a huge waste of money. Will not be buying again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChantelle - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |