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Custom Color Set
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66,880 Verified Client Reviews |
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custom colour set - best I've ever usedWith shop bought colours I have never been really happy. They are pretty harsh on the hair. e-salon is a blessing. My hair is left in good condition, I don't get loads of hair loss, as I have done with other well known brands, and the colour doesn't fade so fast, it definitely lasts a lot longer. 0 of 0 people found this review helpful. Did you? |
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2-stars for the Staff & Process but me.....Not Happy!!!When I first started using the system, it worked! It worked a lot better than the off the shelf systems, As time went on, first I noticed build up on my scalp, then the the color would not last, especially the front roots. I attempted to eliminate the causes. First, gave myself a thorough scalp cleanse every week to remove the build-up. To watch the color wash along the roots on would watch how close I would let soap het to hair while cleaning my face. I woke this morning (Tuesday) after applying the color Saturday now color is missing along the roots AGAIN!... I noticed the non-full-coverage immediately after drying my hair via towel. Coverage failed in places along the front of scalp even though I thoroughly applied the color to every strand using the tools provided. There was also non-coverage in spots on both sides on the crown of head. I think this is the end of road for me. Thanks. M.A. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichael - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Feels a little more luxuriousI saw a few messages from my stylist to confirm my requirement, however unfortunately due to illness and other things I didn't reply. My stylist issued my colour to me and it arrived in a fab box all neatly laid out and labeled, with everything you would need to colour at home. However, with this set you get stain guard, stain remover and shampoo, rather than just gloves and conditioner like you would with a shop bought. The instructions were very clear and the process took me little over 30 minutes from start to finish. My hair although nearly black which was the problem, now has more warm brown tones making me look less washed out. The colour is even and I am really happy with it. Due to not colouring for 2 weeks since arrival i have logged on and easily changed my next shipment date. Really easy to change desired colour. Over all 5 ***** 0 of 0 people found this review helpful. Did you? |
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Product never arrivedI’ve been asked to review a product that never arrived 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCatherine - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our representatives to resolve your concern. Please let us know if there is anything else we can do to help! |
disappointedsomething about this bottle and the color that wont cover my gray roots. I always keep alittle for just in case and no matter what this batch just wont. I have tried to cover my roots several times but no coverage. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsStephanie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Never buying againThe sent free set but still didn’t give me any color. The smell was more harsh this time. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDeborah - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
DisappointedI wanted to like this but am disappointed both in the colour and in the coverage. The colour is more brown than I wanted (going for copper) and the ends did not turn out the same colour as the rooms - quite different. I am now going to have to get my hair professionally fixed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color change was perfect!I love the ease and quality of eSalon. I recently wanted to adjust the color, and sent a picture and a description. The color was adjusted perfectly, and I really like the coverage of the gray! Great product. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSonya - We're thrilled to hear that you're enjoying your color! We look forward to our next opportunity to delight you! |
Great productsNice packaging and easy to follow instructions 0 of 0 people found this review helpful. Did you? |
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Consistently rightAlways A+++ everything i need and easy to use! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEirinn - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |