66,880 Verified Client Reviews |
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Amazing!Truly amazing! My hair hasn’t felt this healthy in years! After bleaching my hair for a while, I decided that enough was enough and needed a change that was less maintenance. Esalon was great to make sure I got the best colour for my specific hair type and goals! Very happy and will be ordering from them again. 0 of 0 people found this review helpful. Did you? |
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Never receivedNever received 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDenine - Thank you for your feedback. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Best Beauty ProductI just love eSalon’s color. I used to pay a lot of money ( like we all did ) going to the salon prior to Covid. With salons being closed I told a friend I needed to color but had never done it before. She recommended eSalon and it is so easy. Now that salons are open I’m continuing to color my own hair. I’m saving lots of money and feel I’m getting a comparable product that I would get at a salon. I appreciate the quick customer service when I’ve had a question. I’m staying with eSalon forever 11 of 12 people found this review helpful. Did you? |
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Response From Our ExpertsHi Marian, Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying your custom Soft Black color! We truly value your feedback and look forward to hearing from you again in the future. |
ColourAbsolutely my favourite colour ever! Thank you eSalon! 0 of 0 people found this review helpful. Did you? |
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Beautifully presented and great value for the priceThank you eSalon. It was like receiving a beautifully boxed gift from a close friend. And, great value. Susan 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSusan - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Love love love!I always struggle to get my colour exactly how I like it but I think I have finally managed it! I've used esalon 3 times now and have tweaked my orders to get my colour just right. It lasts really well, covers my greys easily and doesn't have an over-powering smell like some dyes do. As my hair is long I have a friend do my application to save me getting in a mess, but if I needed to do it myself I could probably manage, plus the handy stain protection/removal works a treat! 0 of 0 people found this review helpful. Did you? |
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Started a little rocky, but the costumer service saved it.Well there wasn’t enough color to cover my hair. So when I reached out they immediately got more color out to me; I just had to spend about a week in a ponytail till it got to me. After I followed the directions on my second color It came out great. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsTerri - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you |
nice productdid not colour greys, will give it another go 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsFabienne - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
It’s brownI have been confused about why the root color is brown and the strand color is red when I wanted red hair. I worked with it a few times trying to do it their way but always ended up blotchy. This time while I was coloring my roots I decided to pull the remaining through my hair to freshen up my color. My hair is brown. I don’t want brown hair. I think this is too complicated for me and just not the right fit. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAddie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Very easy and loved the color blended for meI love the unique color blend that is adjusted just for my liking. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsShannon - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |