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Custom Color Set
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66,903 Verified Client Reviews |
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Very impressed!Easy questions to complete to help work out the right hair colour for you & excellent customer service. Just done my first colour & I’m so pleased with how it’s turned out. I usually use a well known box colour brand & my e-salon colour is so much better! Nice even cover that’s blended my roots in brilliantly with the rest of my hair. Greys covered well! 0 of 0 people found this review helpful. Did you? |
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So much for your moneyEverything that came with my kit was amazing. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaurie -Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
good colorI like the color and the length of time it stays and does not fade. Covers gray well and leaves hair in good condition. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathy - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
love my hair color and feels great.love my hair color after a few adjustments the color is perfect and feels great. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlba - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
I will NEVER use any other color!I have been receiving my custom color from eSalon going on 9 years now. I will never use any other color. I know that when your stylist says “I don’t know what color you’re using on your hair but it’s perfect and looks great. Don’t change!” Then hey💁🏻♀️ 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMandy -Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Happy customer!! (Not anymore)Loved this product at first. Would have recommend it to anyone. I got the exact color I wanted. no burning or scalp irritation, easy to apply, the packaging is so cute. But…… after several months of use (every 6 weeks to 2 months I would do my roots) IT FRIED MY HAIR!!! ITS LIKE STRAW!!! I then realized that with continued use it kills your hair. So at first it looked great because my hair was already really healthy. Now after several applications it’s dead, fried. Had better results with L’Oréal and Clairol. And it was less expensive. Canceled my subscription. 0 of 0 people found this review helpful. Did you? |
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Use to be awesome.I've used the Custom Color Set for several years and always had many compliments, even from professional hairdressers. The last few times I used it, the gray did not get covered. I left it on the roots 15 minutes longer. Has something changed in the formula? I have auburn, which fades, but it does so more quickly now. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRuby - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
My perfect color!I haven't had my hair the original color for over 35 years, my color is exact now, same as when I was a teenager! Can't buy this color in a box!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVicky - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying the color! We truly value your feedback and look forward to hearing from you again in the future! |
ColorColor didnt color my grays 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNicole - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Great Color; Not Lasting As Long As BeforeI love your company, your Colorists, & have loved your product for a few years now. That is until these past few kits. Your color always lasted extremely well but not anymore. Within 3 weeks the white hairs are white again. Your formula change was not a good idea. Not only does the color not last, my hair does not have the shine & softness it's always had with your kit. Why did you mess up a great product? Your Colorists are great, they've matched my natural red hair perfectly. Now, with your color not lasting even a month I don't know what to do. I do not want to over dye & damage my hair. I also do not want to see white hairs. PLEASE GO BACK TO YOUR PREVIOUS FORMULA!! Thank You, Lisa W. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |