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Custom Color Set
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66,903 Verified Client Reviews |
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perfect matchthis is the first time in years that I feel like the colour matches my natural colour. I am a red head and it is very difficult to find a good match- but I have found it!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnne - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
great service!I’m so impressed with the color experts. The product itself is good, but the ability to call for support and talk with knowledgeable colorists is exceptional. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTara - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Perfect Color MatchMy first time trying and the color match was spot on. I was nervous at first as the root color was jet black, but turned out perfect. There are a few more steps than I am use to with box color, it is worth it. Fist time my hair didn't feel like straw after coloring. It's only been a week and I shampooed twice, so far so good with the color not fading quickly. Great grey coverup too! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKristine - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
AWESOMEThey could not have done better! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRena - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair. Happy Coloring! |
too darkThis recent order is too dark and patchy. I preferred my first order from Dec 2020, that colour was more appropriate and the coverage was much better. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJulie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Color is good but my whites are still thereI followed all the instructions, however my whites are still very much there. Some had darkened a little bit (brownish) but I could clearly see whites/grey hair. The shampoo and conditioner were very good though as it left my hair feeling silky smooth. This didn’t do it for my hair. Canceling subscription after 1st attempt. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarol - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
The color was NOT what it wantedNot only was it not what I wanted it was even worse than what my hair looked like before :( 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMolly - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Good choice for dry and color treated hairFeels smooth and free of a tangle! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Claudia, We're so happy to hear that you're enjoying your custom Light Brown (Copper)! We truly value your feedback and look forward to hearing from you again in the future. |
bestbest color treatment hair looks and feels so good after treatment 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Laura, Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving your custom Light Blonde color. We look forward to the next opportunity to delight you! |
UnsatisfiedDon't like the result! I expect ash gray it definitely redesh color! I follow the directions and didn't work well 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCatherine - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |