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Color Set
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66,880 Verificado Comentarios de clientes |
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EnttäuschendMan sieht den Übergang, da die ansazufarbe viel zu viel blond enthielt. Das auffrischen war ok. Färbe seit Jahren selbst, aber das war das schlechteste Ergebnis. Der Geruch ist auch übel, da liefen die Tränen 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBirgit Z. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Amazing product!I used ESalon for the first time this weekend! I have fallen in love! The color was right on! It matched my hair completely. I did my roots as they were in desperate need. The color shipped match my color perfectly! Thank you Sylvia! My hair is silky, soft and full of color! I LOVE IT! Recommended to family and friends! 10 de 11 personas encontraron este comentario útil. ¿Y tú? |
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Wirklich ein super FarbergebnisIch habe meine Haare zum ersten Mal mit der Farbe von esalon gefärbt. Ich bin vollkommen zufrieden. Der Farbton ist sehr gut getroffen, meine Haare wirken gepflegt und die Produkte sind einfach anzuwenden. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Fabulous ColorThis was my second order from eSalon. The first one was pretty close to the color I was looking for, and I asked my colorist to change the formula a small bit. Second time was the charm - the color I was looking for is what I got. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Didn’t likeI am very disappointed in the product and will be canceling my subscription 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTeena - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
not AshI got my color but I don't see any Ash in the color at all. Not happy 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKim - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Wrong colorThe color that I ordered was dark brown (ASH). There is no reason it should have been orange. The rest of my hair is dark enough that it’s not too terrible but my roots are orange. I get ash because I don’t want the red or orange. The kit that came with it was awesome and made coloring my hair an easy process. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosErika - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us regarding your next steps! We truly appreciate your feedback. |
Didn't cover grey hairs at all, very disappointedUnfortunately despite following instructions very carefully the colour left greys showing & had left all grey showing in less than 2 weeks. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Rachel! We are so sorry to hear that you color hasn't covere4 your greys. Please check your emails, we contacted you to help you further. |
Hair colorRecently received my color. Love the color but it stained my scalp terribly even after 5 shampoos I can't get it off and never touched the grey, no color at all on them. Believe me I followed the directions very, very carefully. Will not be reordering color again. I also ordered shampoo and conditioner and absolutely love it, hair is soft and shiney just as advertised. Will purchase shampoo and conditioner again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChar - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Better than professional!When I color my hair with grocery store brands my hair looks flat and drab, no matter how well the company has marketed the product . Professional highlights look good but dry out my hair every time. My color is a soft red, and it leaves my hair soft and glowing. The color almost exactly matches my daughter’s’ gorgeous natural soft red. I don’t look grey or washed out. Thank you!!! 15 de 18 personas encontraron este comentario útil. ¿Y tú? |