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Custom Color Set
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66,925 Verified Client Reviews |
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Perfect colorVery happy with the color result 0 of 0 people found this review helpful. Did you? |
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Hair colorGreat color match, easy instruction, easy to apply (purchased the brush application), and the color is lasting as well as when I have color done in the salon. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - We're so happy to hear that you're enjoying your custom color! We truly value your feedback and look forward to hearing from you again in the future. |
Overall Good QualityThe color is good and very easy to apply. I live that esalon includes step by step instructions and all the necessary tools you will need for your color application. I think it’s just me that I have in my head that I want more shiny hair but it maybe it’s not the color and it’s just my hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCecilia - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
No coverageDid not cover greys at all. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHeather - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Stubborn greysI love the color but I Always have huge areas of grey that don't hold the color. This happens with every brand and shade. There must be something i can do successfully cover all the grey. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGina - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Shipping was fastShipping was fast, the packaging was nice, and I liked the way the dye goes on hair. The color however was a big nope. It didn't cover my whites, it doesn't look much different than my normal color. When my husband saw my hair after coloring his first reaction was 'oh, you dyed it? It looks so fad' Very disappointed. I now have to go to the hairdressers to get it fixed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHolly - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
DisappointedWas hoping for a more copper base like the tint rinse and the picture I included but it turned out more brown base with purply red undertones 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKaylee - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
In Love!!! 🖤I am a stay at home mama and it was really hard for me to find a day to work me into my old stylist schedule and the cost wasn’t helping anything either. When I ran across this I was super excited to try it. It’s affordable and I loved that it is professional and not regular box dye from a store. The instructions were easy to follow and I have never dyed my hair myself before now and it was so simple and I just can’t stop saying how much I love it! My colorist is awesome, I loved that she was super helpful and asked me what I wanted before she did anything. Great customer service gave me everything I needed for my first round and explained why she suggest doing something to help my hair be what I was wanting. Oh and the shipping was super fast!! If you are looking for something affordable, simple and of great quality I highly suggest giving eSalon a try. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsSamantha - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon |
Love My ColorI’ve been an eSalon customer for about 18 months now (found eSalon during COVID) and I love the color that I currently have. I’m thinking about a little change for the winter months, but overall I’m happy with the quality of the products eSalon provides. Thank you to eSalon for the exceptional customer service they provide. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSusan - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
So far so good.I really like the color and the texture of my hair after I applied the product. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBetsy - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |