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Custom Color Set
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66,880 Verified Client Reviews |
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Not at all what I wantedI had ordered a medium brown/red. What I got was something that was more purple and almost black. Waaaay darker than I wanted and I really didn't want purple. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBethany - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Hair dyeGreat colour 0 of 0 people found this review helpful. Did you? |
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Terrible grey coverageDid not cover greys well enough and greys were back within 10 days 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJenny B.- We appreciate your feedback here at eSalon! We’re so sorry to hear that you felt the color did not cover to the extent you needed it to. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Worked fineI liked the packaging and product design, but overal the dye was only a little better than cheaper store bought dye. It was also a lot darker than I wanted so I changed it after a few days even though the color was pretty. I would try it again if it really would save me money compared to a salon, but for a new kit + shipping + import costs (that I was not expecting since it wasn't mentioned anywhere) it is not worth it for me. I hope in the future that will change because I would like to try a lighter/more ginger color! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsYscha W. - Thank you for your feedback. We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eyes out for an email from us shortly. We will be reaching out to assist you with your color and future orders. |
Not the intended colour at all.This is a reddy brown. Not a caramel brown. I am so disappointed. My hair is soo much darker than stated and the brightness of red is awful. I feel like I shouldve stuck with the salon. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLauren M. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
First time and hooked!I just wanted to say how pleased I am with the custom color kit. They absolutely nailed the color I was looking to achieve, which is pretty remarkable considering I never even stepped foot in the salon or met with a colorist. I'm so pleased with the results and this will be my go-to color option. And my hair feels nourished and healthy, not dry and brittle. Would highly recommend to anyone considering this option. Thank you! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsKate - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
LoveIt was super easy to do . The color was vibrant my hair was super shiny. I absolutely loved it. I needed a change from my gray hair and it is a very close match to my natural color. Will continue to use!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDianna - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Lasting colourLately when I used shop bought hair colour,I've noticed that the colour has only been lasting a couple of weeks.Which is why I decided to try eSalon,and I'm glad I did.The colour has lasted and I like the subtle tones also.Would I recommend this company,yes definately,although I do find the product a little pricy. 0 of 0 people found this review helpful. Did you? |
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Really like this colorI really really like this color. I hope it stays this way. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your customized color! We look forward to the next opportunity to delight you! |
My hair looks perfect. I am impressed.I was really hoping this would work and my hair really looks awesome. I tried the dark blonde copper and it really looks super natural. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVeronica - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color and smooth results! We appreciate you sharing and Happy Coloring! |