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Custom Color Set
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67,054 Verified Client Reviews |
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Like color, doesn’t cover grayI’m so disappointed. I tried the color twice in case I messed up the first time. But sadly no. The color is very nice, but by the 2nd wash my gray is showing. 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsMary - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Wrong colorMy hair looked good a couple days, but my roots turned incredibly orange within a week. Loved the highlight set, but my color was really off. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHello Kelsey, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Lovely quality productThe shade was exactly what I had asked for and I'm particularly impressed with the quality of the shampoo and conditioner which left my hair very soft and silky. The instructions were easy to follow (loved the little thoughtful touches - even a sticker is included to tape the instruction sheet up for easy at- a -glance viewing without having to handle the leaflet and get dye all over it!) You also get two pairs of good quality latex gloves 🧤. What's not to like? Looking forward to my next pack. I have requested a slightly different shade for a change so will see how the colourist interprets my request. 👍 1 of 1 people found this review helpful. Did you? |
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So happy with my order!I decided to give esalon a chance cause I wanted a Demi permanent colour and couldn’t find in the shops and I’m sick of paying €90 for an all over colour and my god am I over the moon with the order the colour is just perfect and I am definitely keeping the subscription going! 1 of 2 people found this review helpful. Did you? |
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This is the best color that I have ever had!I love this coloring. It's perfect for me. I used to be a redhead, but that isn't the way it is now. So, having reddish hair again is perfect for me. 0 of 0 people found this review helpful. Did you? |
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I don't like it 😕I DONT LIKE IT 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Sherb! We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Boxed up beautifully.The personalisation and the boxed items were lovely. The colour was absolutely perfect for me, and it came with very clear and easy instructions. 2 of 2 people found this review helpful. Did you? |
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First color kitI was very anxious about trying a new color.The brand I was previously using,tended to fade and began looking " brassy" after a few washings.I have med.brown hair,but med.brown hair color is too dark.I was mixing 2 colors to get the desired shade.This shade was perfect! 5 of 5 people found this review helpful. Did you? |
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FantasticI'm loving my new fall hair color!! Great job! 1 of 1 people found this review helpful. Did you? |
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DissatisfiedStill not happy with colour even after applying the ash tone, as previously discussed,my overall aim was to gradually become lighter and I'm now darker total opposite of what I've been wanting to achieve, I've actually went backwards, So unhappy and very disappointed!! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsTracy G. - Thank you for your feedback! We're so sorry to hear your hair colour is darker than expected. We have reached out to you via email to see what we can do about rectifying this situation, as per our Happiness Guarantee. Please keep an eye on your inbox for more details. |