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Custom Color Set
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66,934 Verified Client Reviews |
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Very UpsetI am really upset with my first kit it has ruined my hair colour. I went through the process selecting images that best matched but also provide 3 personal photos of my current hair which I just needed root touch up to match. I Now have a awful, auburn( almost brown root) and VERY red ends. At no stage did I say I wanted a red hair tone. I wanted to keep my very copper/ginger hair which I loved. I now have no idea how I am going to correct this without excessive damage to my hair and expense at salons. I have added 3 after photos since using your kit and you can see how badly it has changed my hair from what it was. Not bad to say I only wanted a root match :( 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTanya - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
PERFECT colorI was uncertain ordering a "cool" shade, I did NOT want a greyed out ashy look, but my complexion runs cooler so I thought I'd give it a shot. The color was actually gorgeous! A perfect cooler rich chocolate brown, perfect for fall and winter. Application was easy, if you've ever dyed your hair at home this technique is no different, but the materials are much better than your usual drugstore box dye set. My only gripe would be the excessive packaging for everything, it does look rather posh but I'd personally rather have less garbage than pretty boxes. But it WAS very pretty. 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Beautiful dark auburn colourIt was my on my bucket list, I did it… Done. ✅ lol nice product, great support 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnne - Thank you for your feedback! Our team of licensed colorists love being able to craft the ideal shade for our clients at home. We are excited to continue working with you! |
Less goldenLooks so natural with different tones. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNancy - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Loving thisReally happy with this. Colourist makes changes if and when I ask. Lots of positive comments from people about hair colour. And saving me a fortune not having to go to a hairdressers. 0 of 0 people found this review helpful. Did you? |
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New ColorI really like the new color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsYvonne - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Hair colour kitEasy and works well. Couldn’t believe it looks salon done! Lovely blonde colour 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPaula - Thank you so much for your feedback! We are so happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Perfect matchGreat job giving me my color! Covered grays , still have my red highlights . Thankyou! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Dianne, We're so happy to hear that you're enjoying your custom Medium Brown (Mahogany)! We truly value your feedback and look forward to hearing from you again in the future. |
ExcellentEasy to use all supplies contained in package. Need more explanation would be nice 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Cynthia, Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving your custom Light Blonde (Strawberry). Each kit includes step by step instructions, and you can call us to speak with a colorist directly and they can go over them with you. We look forward to the next opportunity to delight you! |
MY COLOROK, I loved the color and the feel of my hair, The only thing I do want to mention is how much my scalp itches after I color my hair. Is there something I can do about the itching. IT usually only happens a t late at night and when I'M really tired during the day, THANK YOU, Mary K. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Mary, Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving your custom Dark Blonde. You could be allergic or sensitive to one of the ingredients. We would recommend giving us a call so you can speak directly with a colorist. We look forward to the next opportunity to delight you! |