|
Custom Color Set
|
66,903 Verified Client Reviews |
|
Sort by: |
|
Hello Gray!My gray hair comes back within 2 weeks! 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsCecily - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Too brightI liked the color before this one better would like to add highlights to the previous color which is the one before this one for my next order 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsCandice - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! Please keep an eye on your inbox for more details. |
ImpressedLovely product, low odour, hair feels in great condition after. Colour was really lovely, just would alter to make it a bit warmer next time. 0 of 0 people found this review helpful. Did you? |
|
The best color!!I have been coloring my hair for 35 years. Hated the smell, seemed harsh to my hair and the way the color would start fading after a month was ridiculous! And the prices in the salon just not within my budget at times. Almost 2 years ago I went and had my hair colored at the salon and just thought there had to be something better. My hair was a bit dry, not shiny or healthy looking and had thinned a lot! I saw an esalon add and thought what have I got to lose. Filled out the quiz and waited. Loved that everything I needed was in the kit including two pairs of real gloves(not the weird kind you get in a box color) and even a sticker so you can hang the instructions on the wall! The color was just perfect and the more I used it the better my hair got! My hair regained the thickness, is shiny and has body it didn’t have before! I am almost 60 so you can only imagine how thrilled I am. I recommend esalon to everyone I know. It truly has changed my life! Thank you esalon! 5 of 6 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsCindy- Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
So many compliments!Everyone loves my color and it is so easy to apply. The kit includes everything you need except a few hair clips to section out your hair 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsMonica- Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Root color-update** update As others have said I’ve been a fan for several years and the match is great, super easy to use . I use a lot for grey coverage and also notices it doesn’t last as long. :( 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsElissa - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Won’t cverWill not cover the white around my face 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsMary - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Wrong colorI changed my color to darkest brown because my hair was almost black at this point. I wanted to just touch up my roots. When I died my hair it was literally a lighter reddish brown than the rest of my hair it wasn’t even close to black I’m so upset I have to go into the store and buy a different color to match my hair I will definitely be canceling my subscription because this is what I was trying to avoid by signing up for the subscription. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsAlma- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
colourused this yesterday after receiving it on Thursday last week, did everything the instructions said to there was enough product to do all my hair in the bottle, so now I have half coloured my hair and need to used a super brand again, so I was 42.00 dollars only to go have spend another 17 dollars today. the colour didn't even match 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsBlaze - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
What Happened??I have always had a lovely, natural red colour of hair and so when it started to change colours I searched high and low to find something that was as close a match as possible to my original colour. Enter eSalon. I loved their dyes and couldn't believe how long the colour would last. But it seems to me that the last 2 or 3 orders (ever since they changed their formula) don't even cover the grey to start with anymore, and it certainly doesn't last like it used to. Please go back to the old formula. I'm not going to continue to pay $40 for colour that doesn't even cover what I need it to! 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsKristi - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |