|
Custom Color Set
|
66,713 Verified Client Reviews |
|
Sort by: |
|
Color made roots slightly orangeThe color made my roots slightly orange looks awful 2 of 3 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsRonnie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Color is fine, but my skin reactedFor some reason, I have itchiness on my skin - hairline. 0 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsStella - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Poor coverageCouldn't tell I even colored my hair. Very disappointed. 0 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsLisa - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Love it!They called me right away and walked me through the process answering all my questions. The color is beautiful! Will continue my subscription 3 of 3 people found this review helpful. Did you? |
|
Love this new colourThis is the best colour I’ve had from you. It’s much more like I wanted and gets compliments. It does seem to wash out quite quickly, but otherwise I love the colour and love the service! 2 of 2 people found this review helpful. Did you? |
|
Color is niceDamaging to hair but color is nice 0 of 1 people found this review helpful. Did you? |
|
Nice colour, but doesn't work on my whiteGreat product, unfortunately it doesn't seem to cover my white well which is a shame as box colours from other manufacturers does, though they don't last either. The colour is lovely, but a lot Darker than I wanted. 0 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsHi Anna! We are sorry to hear your color is not covering your greys. Please check your emails, we got back to you to help you. |
You were rightI was concerned that the color was going to be to dark. Polled my friends and coworkers and they all insisted it looked like my natural color. Thanks! 1 of 2 people found this review helpful. Did you? |
|
My grey at temple rootMy grey on this part of my head at temples is impossible. It won’t take. I’m not giving up though. 0 of 1 people found this review helpful. Did you? |
|
Didn't workMy grays must be resistant to this color line. It didn't take. The odor is so strong, I had to shower with the shower door open and a fan in the bathroom. I'm sorry. 1 of 2 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsJulie - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |