66,903 Verified Client Reviews |
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COLOR IS AMAZING!!My colorist is the best. I'm always getting compliments on my hair color. Esalon definitely knows what they are doing with hair color. I recommend this company to everyone. 0 of 0 people found this review helpful. Did you? |
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Best ever hair coloring kit.Finally a hair coloring kit that looks natural. I am a strawberry blond and other kits would leave my hair looking very brasses. On top of that I would add highlights to give my hair some depth. That would often damage my hair. Esalon also covers the gray around my face better. With this product I don’t have to highlight it gives my hair shine and natural looking highlights. As a result, my hair is healthier, more natural looking, along with shine and beautiful highlights. So very happy with this product 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSandra - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Loved the formulaThe color turned out better than I expected! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle- Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
too DarkMy hair is VERY short, so the color being too dark will show the gray easier. Though my hair feels great, and I also have the tint rinse nd camo Mist. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJanice - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Uneven and Way Too DarkI am devastated by the outcome of my hair, I followed the instructions step by step. I was sent two different color dyes for my roots and ends! I look like a clown who’s hair color was botched! Two different shades and the ends of my hair is SOOOO incredibly dark and ORANGE! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsDana - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Hair feels awfulLike straw 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMeghan - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
BrassyI had the original color adjusted because of brassy roots. Yet again I have brassy roots that I can’t get rid of. Plus my hair began to break off at the roots!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKristina - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Caused a very itchy scalp!Why is the 2nd delivery automatically charged to my account and why is it DOUBLE? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJackie - Thank you for reaching out! There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. You can also choose single shipment options if you would like. The advantage of our hair color plan is that you do receive 20% off of every order. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
This will change your life!!This company is awesome!! Not only is my colorist amazing and knowledgeable but helpful and talented as well!! When my color did not turn out as i hoped they adjusted my formula and sent a new one immediately free of charge and followed up to see if it was better! The prices are incredible!! But what puts them over the top is that this is the ONLY product, professional otherwise, that does not leave my hair feeling dry, damaged, and having a feel similar to a Barbie's hair....my hair feels soft and silky and does not look fried or dead!! This is what used to concern me to the point of never dying, but im so incredibly happy with your products i am now a regular color user!! This product is worth EVERY PENNY of the extremely well priced exceptionally well made products!! I will NEVER go to a salon to dye my hair!! This is superior in every way!!! Keep it up and thank you for changing the game!! 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsJessica - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Exact Match!Great job on my color! It’s just the right shade and tone! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTheresa - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |