66,903 Verified Client Reviews |
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This was the bestI've been coloring my own hair with this product since Covid started and I just want to say that this one was the best yet. I don't know if the color was different this time or if I'm just getting better at this, but my hair is amazing. The color was absolutely perfect. Thank you. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPeggy - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Loved it!Love it and it matched my hair color so well! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTatiana - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Not happyMy hair feels damaged after the first time. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlvarez - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Always excellent!I get so many compliments on my hair color. My stylist has a hard time believing I do it myself at home. Your products always deliver soft, healthy beautiful hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Sharon, It's so great to hear that you're receiving tons of compliments (: Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color and your smooth results! We appreciate you sharing! Your next order will begin processing on December 14th. Happy Coloring! |
Surpassed Expectations!Honestly I was assuming this would just be any regular hair dye. I don’t use a box, but I do at home color 99% of the time. Not only was this application super easy, the box came with EVERYTHING needed to apply. Super simple but detail instructions and the color isnt splotchy, has stayed consistent, even covered the roots/previous color, did not stain my scalp for an unreasonable time and my hair is honestly so much softer and shinier than it has been in years!! I will certainly be a repeat, subscription customer ☺️ 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHey Brittany, Thanks so much for your feedback! We are thrilled to hear we've surpassed your expectations! We are also so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results. Happy Coloring! |
Not as dark as I hoped.The color was not as dark as I hoped. It was not even close to the picture that I sent. Also, it faded very quickly. I’m going to put the same color back on it one more time to see if it grows on me. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsTonya - We apologize that you aren’t happy with your hair color. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Ends and rootsEvery other month you should receive a free ends refresher. As I need it every month I am being charged every month instead of receiving a free one every other. The colour fades to quickly to not require and ends application. My box this month said my ends refresher was free however i was charged. Difficult service when trying to speak with customer service. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKirsty W. - Thank you for taking the time to share your feedback with us.! We apologize for the disappointing experience you have had with our personalized hair colour. We're always looking to improve our service and products, and truly value everything our clients say. We look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
Wow.Oh my god wow... I love my new colour. And I love the condition of my hair after applying it. My hair is soft shining manageable. The colour is even and exactly the right shade. The dye was easy to apply with no dripping. I am one very happy women. I will definitely be ordering another I'll never buy a shop dye ever again. I 100% recommend. Thank-you esalon. 2 of 2 people found this review helpful. Did you? |
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So happy!I have received my order for the third time and couldn’t be happier! Would recommend to anyone 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Rachel, We're so happy to hear that you're enjoying the Light Brown (Golden Mahogany)! We truly value your feedback and look forward to hearing from you again in the future. |
NiceVery natural looking 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Patricia, We're so happy to hear that you're enjoying the Dark Blonde (Copper)! We truly value your feedback and look forward to hearing from you again in the future. |