66,655 Verified Client Reviews |
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My hair is ruinedNow my hair is in nasty dark brown color..... thats the worst color I ever had. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsLiliya - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
This product is no goodI left the color on my roots for 30 over 30 minutes. It didn’t take. Now my biggest challenge is figuring out how to cancel my subscription!!! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsMaura - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
GraysI love the color, but it’s not covering my grays. Any suggestions? Do I need to try a different color? 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsBlanca - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Love My Color and Personal ColoristI am very happy with my new found coloring product from eSalon! My color is just perfect. I easily worked with my Colorist to change the color as we moved into the second order. It was straight forward, easy and perfect when it arrived and I saw the beautiful results!. It's so easy to just pick up from my mailbox, set my time aside when I am ready, and color my hair! Coloring it is so easy. The instructions are super clear and step by step!. My color box arrives on time, easy to transition colors, and easy to apply. End result..beautiful, slicky, easy to style hair!!! Best of all, no waiting for an appointment to get in to get my hair colored, no driving and sitting in waiting area, no worries if the store stylist is out sick! I do this in my own time, my home, my quietness with my music and a glass of wine!! Fantastic results and better than any box color I have ever worked with!! My team is professional, courteous, and spot on with what my hair needs!!! Thank you to my haircolor team/stylist!!!! Check it out! No more hassles and waste of time or gas!! I just love it! 3 of 4 people found this review helpful. Did you? |
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Perfect colourIt was the perfect colour match and my hair felt great after using it 10/10 3 of 4 people found this review helpful. Did you? |
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Truly Amazing Colour Fabulous !Wow am impressed it really is 1000 times better than shop bought colour! Actually lasts a good few weeks and totally covers grey bits and leaves your hair Uber shiny glossy! What more does a girl need it’s a win win ! 2 of 3 people found this review helpful. Did you? |
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Simply perfectI ordered the second time to retouch my roots and brighten my ends, Silvia worked on the new colour and OMG it was the exact hue I was hoping for 2 of 2 people found this review helpful. Did you? |
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Horrible Colouri used this product years ago...loved it unfortunately this time it turned my hair brown which it has been red for 15 years... 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsDiana - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Natural Red headI was VERY skeptical about trying an online hair color dye! I moved from NYC to Coastal NC and was nervous about trying a new hair colorist. As a natural red head it was very hard to get just the right shade by Stacy,(from NYC) got it perfect but, now I live 700 miles away!! So long story short I sent Esalon pictures and my formula a (asked Stacy for my dye formula and number) and tried it. I am really happy with the results. during the summer I ask them to make it a shade lighter and that's perfect too. Definitely recommend trying it 4 of 4 people found this review helpful. Did you? |
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Great productI love my results. Color is perfect and my hair is so silky. 2 of 2 people found this review helpful. Did you? |