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Custom Color Set
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66,689 Verified Client Reviews |
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colorI like it, it a beautifull color and covers grey very well. 1 of 3 people found this review helpful. Did you? |
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Way darker than what I requestedI don't know what happened, but the color that eSalon sent me is not what I requested at all. I wanted a nice, natural looking auburn color, and after dying my hair, it's *really* dark with hardly any red at all. I'm feeling really disappointed, as now I just have to wait 2-3 months for the color to wash out. Dark hair does NOT suit my skin tone at all, so this mix-up is very frustrating. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsAngela - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
FabulousI am so pleased with all of products from ESalon’s shipments. I have used ESalon’s for years. I highly recommend them. Send them a picture of the color you want and speak with the knowledgeable staff to reach your highest satisfaction ever! 0 of 2 people found this review helpful. Did you? |
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Hair colorI love the overall color but the one to cover gray and my face has a lot f orange brassy tones 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsDeb - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Many reasonsAbsolutely no grey coverage. I picked a color darker than my current and it lightened my hair to the point of having roots within a few weeks. My hair has also been extremely staticky even after multiple masks, leave in conditioners etc. Would no recommend! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsCollette- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Exceptional serviceI’ve had three packages arrive. The first colour wasn’t quite right so they changed it for me free of charge the second was awesome! Perfect glossy colour. The way the packaging comes with instructions and they put your name on the bottle. It just felt really luxurious. I recommend it to anyone who wants to dye their hair 1 of 3 people found this review helpful. Did you? |
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Even colorGoes on easy, good even results Hair is healthier 1 of 3 people found this review helpful. Did you? |
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GreatReally love how they listen to adjustments and do a really great job! Instructions are clear and easy to do. 0 of 2 people found this review helpful. Did you? |
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Does not cover greyI love the customer service and believe colorists are experienced and customer friendly. I tried 5 times and worked with them to change my color. Looking for dark brown hair and grey coverage is not enough, I still see Grey's after following all instructions. I still like to go with them as it is ammonia free dye. I will prob give it 1 more try to order something darker.🫰 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsWe’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
The soft black didn’t take or even cover my gray.I’ve been very happy with the colors in the past. My natural color is light brown with gray around my temples. A few months ago, I dyed it ‘store bought’ mahogany. I was really looking forward to the black but, after following the instructions and getting out of the shower, it’s barely dark brown and I still have the gray. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsWe’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |