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Custom Color Set
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66,713 Verified Client Reviews |
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My hair is orange like a clownI've been a redhead my whole life. Their color made my hair turn blonde, so I wanted to cancel, so they asked if they could send me a free color. I just used the free one, after bing charged for yet another, and I look like a clown, I specified natural light auburn. I look like Ronald McDonald. I'm livid. The color was also full of ammonia. I already hav dry curly hair. I do not recommend at all. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsElizabeth - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Disappointing grey coverageThe set is nicely packaged, and the hair colour goes on easily enough, but this is my second attempt with eSalon to find a colour that will provide adequate grey coverage, and the colour is still leaving my roots with too much red. Not convinced this is better than the box dyes, despite being twice the price. 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHi Cerys! We are sorry to hear your color hasn't met your expectations. Please check your emails, we got back to you to help you. |
DamagedFirst product opened leaked all over, lost third of color! Fortunately they replaced very quickly! 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsYolanda - We are so sorry to hear your first order arrived damaged! We truly value your feedback and look forward to hearing from you again in the future. |
too darkif i ordered black, i would’ve ordered it. way too dark compared to the colour i was shown 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHi Caitlin! We are sorry to hear your color was too dark. Please check your emails, we got back to you to help you. |
RedLovely colour really pleased ,easy instructions 5 of 7 people found this review helpful. Did you? |
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AddictedThe monthly kit is a pleasure to use! It has everything ready to make coloring at home fun! It's the little things, like the two sets of gloves neatly boxed, all the packets of extras and my favorite is the sticker to hold the directions on the mirror that says "Let me hold that for you": is so sweet! I feel very pampered using this complete and customized designed box just for me! 5 of 8 people found this review helpful. Did you? |
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Best Color and applicationI really like the color and the way to apply. Whether the brush is used or the bottle, works great and lasts. I am happy with salon. 0 of 2 people found this review helpful. Did you? |
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Excellent productMy grey hair was covered completely!!! 1 of 1 people found this review helpful. Did you? |
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DissapointedThe most greys I have are framing my face, and the nape of my neck. I pay special attention to those areas when I colored, but the results were disappointing. My greys are all intact, though the ones on the top of my head were taken care off. I will wait to see how the next round goes. Maybe by changing from using the bottle to pouring it into a bowl and using the brush. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsAnu - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
SOOOOO DisappointedThe color is no where near what I ordered... I sent pictures dude. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsTerri - expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |