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Custom Color Set
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67,054 Verified Client Reviews |
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Great color matchPerfect color desired. 4 of 4 people found this review helpful. Did you? |
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Love, love, love!I have been using esalon color for around 7 years. My custom mixed color, "ash copper", is almost exactly the same color as my hair before I began going gray and looks natural! 0 of 0 people found this review helpful. Did you? |
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Hair colorI just cannot get quite right what I want, but that's on me. Although, I am always happy when I do get my hair colored! 0 of 0 people found this review helpful. Did you? |
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The color didn't cover and seems to have a greenish tint in some places.This is the first time I've had a problem with the color, it could be i picked the wrong color. I am not sure what to do about it now but I'm pretty disappointed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLacy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Hair colourGreat hair colour, easy to use , lasts well, reasonable price, easy to use website 4 of 4 people found this review helpful. Did you? |
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So unbelievably damagingGenuinely devastated. Colour is not what I asked for but the worst part is how damaged my hair is now. I am left with crunchy red straw on my head. Avoid! It’s going to take months to repair and my hair growth progress ruined because I’m going to have to cut the damage 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLauren H. - Thank you for your feedback. We are so incredibly sorry to hear that your experience was not all it should have been and that your hair is damaged. Our Colour Happiness Guarantee is something we take seriously. We have reached out to you via email to better assist you with this matter. Please keep an eye on your inbox for more details. |
Didn’t workStarted with virgin medium/light brown hair with some greys, and just finished drying my hair after using. My hair is the same colour as I started with, with more gold/copper added. Didn’t darken my hair at all. Really disappointed as I wanted a fun rich fall colour for the season. 0 of 0 people found this review helpful. Did you? |
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Not what I expectedThe instructions were very unclear. they said roots only, however the colour was so different from my natural colour I decided to ignore this and apply to roots first, leaving for half the time and then spreading onto the rest of my hair and leaving for the remainder. glad I did as the colour was much darker than I expected and would have been ridiculous if just used on my roots. I had chosen perminent colour but wanted to still be able to see the variations in my hair (I had a lot of grown out roots but my ends were several colours from highlights) I hoped it would be darker at the roots but would then show varing shades throughout the rest of my hair, instead the result was just all dark and a block colour all over. I wouldn't mind but it was £27 and i would have gotten the same effect from a £8 box dye. my hair has been frizzy since I died it even though it has been 10 months since I last dyed my hair in the salon (bleach free highlights) so my hair was in pretty good condition before. The texture of my curls has also changed and they had dropped out a bit. After about 5-6 washes it is starting to look better than it did. I don't hate it but wouldn't be in a hurry to do it again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJoanne S. - Thank you for your feedback! We're so sorry to hear that your hair colour didn't meet your expectations. Our eSalon Colour Happiness Guarantee is something we always stand behind, and we will work with you to have your hair looking is very best. Please keep your eye out for an email from us shortly. |
ProductProduct made my scalp itch also made my dry & course. Also they have taken money out of my bank account, without my authorisation be careful when you order they do not notify you you've signed up for subscription 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAngela F. - Thank you for your feedback! We're so sorry to hear that you have had some discomfort after using our products. We have reached out to you via email to better assist you with this matter. Also, at eSalon, you can place a one-time order or subscribe to our Flex Plan and take advantage of the 20% off discounted price. The Plan can also be cancelled at any time on your account or by contacting us. Please keep an eye on your inbox for more details. |
New colorGreat mix! I love my new color 1 of 1 people found this review helpful. Did you? |