66,713 Verificado Comentarios de clientes |
|
Ordenar por: |
Color was the exact shade requestedMy hair fees healthy and conditioned,not dyed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Love the productLove the colour and how it left my hair. It's a little more than I want to pay as getting close to salon price with postage added,which is why I knocked a star off. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
easy to useColor was nice and so natural. The colorist assisted me in correcting the color so it would meet my needs.My only disappointment in the product was that some the grey still showed thru and the color wasn't as shiny as I thought it would be. On the bright side, eSalon listened to me and are working to fine tune my next order. I was surprised how quick the color arrived. Great job eSaon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Lots of ComplementsI really love my color, and so does everyone else, even my stylist. I have mentioned before that the actual volume of product is a little on the skimpy side (my hair went a couple inches past the shoulder). Since I have cut my hair to the clavicle, it's not a problem anymore, but I think there should be options on how much color you buy, according to the length of hair. The only thing I regret is that there are no self highlighting products. I have to buy it separately at the store, and it shouldn't be that expensive, and it contains too much product for just being highlights. eSalon should sell a $5 highlighting kit with a realistic amount of product. It shouldn't be the same amount as the full color kit, which is what I'm finding on the shelf. eSalon has the potential for improved sales/customer service that they isn't being fulfilled. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
A Scared Rebel!I was very hesitant to try eSalon, but a dear friend had recommended it (she's been using it for a very long time). I have very short hair - pixie style, am a natural woody-brown with intermixed gray, and have had it bleached platinum for a couple of years. Recently I decided to use a box color (have done this most of my life) to make a drastic change, so I chose a box color of deep purplish-auburn. It lasted for about 2 shampoos and then began to fade drastically! I looked like an orange creamsicle within 2 weeks =( So my friend gently nudged me toward eSalon again, and I decided I was failing miserably doing it myself, and didn't want to pay the horrendous amount a salon would charge.... so I completed the easy, short eSalon questionnaire, uploaded a picture of my current hair color, and was very happy with how easy it was! The next day I received a personalized email from my eSalon stylist offering professional suggestions on how to reach my ultimate hair color goal and that was it! I received my personalized kit in about a week and it was awesome! Personalized instructions, everything you could possibly need to color your own hair, and the results were excellent! Did I mention the products don't reek like an ammonia factory? And my hair is soft as kitty fur???? Love this!!!!! Don't be a scared rebel like me - you will definitely love these people and their products! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
HorribleMy roots, length and ends were three different shades of a red-orange mix with purple tones. It looked worse in sunlight. I have since had that color removed and am using a box color that is more natural and flattering. I will not use esalon again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosMelissa- We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Unflattering and darker than requestedI requested a color lighter and more golden/red than my natural color, in hopes of something lighter for summer. I was so excited to try something different. But when it was all finished and I excitedly styled my hair for the first time, I was so disappointed. Unfortunately, the color sent to me was actually DARKER than my natural color, and an unflattering and unnatural burgundy color. It looks cheap and dull. So very upset. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
Respuesta de nuestros expertosMeghan - We truly apologize that your color was darker than you expected. We see that you have spoken with your colorist about this matter and we have added a free order credit to your account, per our Satisfaction Guarantee. Again we apologize, and we look forward to delivering results you'll fall in love with. |
Custom hair colorStill is not coloring all of my hair. Followed your instructions to only color roots. So there's subtle auburn on the roots and the rest of my hair is black. Great shine though from your product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Great color, but....I really like the color I got from this product but I don't remember the last time my hair was this dry after coloring. I don't use a lot of product in my hair, I don't dry it with a dryer or any other appliance and use a concentrated conditioner at least 4 times a week so my hair is in very good shape. The lack of conditioning in the product is fairly disappointing but I wanted to give this a try. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Professional quality at home at any timeI really like to decide when to color my hair, even if it is at midnight. This product is wonderful. A personal shade mixed by an eSalon colorist makes my hair looks so naturally colored! I say this also based on the comments of my friends and family. I love the E-salon custom hair color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |