66,637 Verified Client Reviews |
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Root and Hair colorMy roots took however, my hair is still too light. I don’t know if it’s because I’m only suppose to work the diluted color on my hair for few minutes. The color is light and dull. I did ask for the color to be a little darker but it just looks too light and dull. 0 of 0 people found this review helpful. Did you? |
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Beautiful, Rich colorThe color is true to the picture. It is rich and shiny and was super easy to apply 8 of 8 people found this review helpful. Did you? |
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So impressiveEasy, convenient and a snip of salon colouring cost. Looks just as good as my £80 colour treatment. I’m sold. Subscribed. 7 of 7 people found this review helpful. Did you? |
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Best product ever!I've been using this product for years now and I get compliments on my hair color frequently. I've grown accustomed to the high quality and great customer support services when needed. I don't think I'll ever go back to a regular salon and pay full price for hair color again. 5 of 5 people found this review helpful. Did you? |
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Does not cover grays at allI have communicated this with them to add more gray coverage and it's the exact opposite l, it's worse! I'm thinking about ending my subscription due to this. So far not worth the money I have spent to get the same results as box dye 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Heather! We are sorry to hear your greys weren't fully covered. Please check your emails, we got back to you to help you further. |
Great color and priceI loved the color that they sent me. It was what I asked for and it did a great job coloring. I just probably need to leave it on a little longer for my grays to be better saturated they kept in touch to see if I needed any changes, so it’ll be great to see what they come up with. 5 of 5 people found this review helpful. Did you? |
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Doesn’t cover greysUnfortunately it doesn’t work for me and didn’t cover my greys. Very disappointing will not buy again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Emma, We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
horriblecolor didn’t cover greys and caused red roots 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAdelina - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Like Five Years Ago!I have used eSalon's Custom Color Set twice now, and my hair is like five years younger!! It was dry and brittle as can happen in one's late 50's, especially when using OTC light blonde color for years. It is silky smooth, the color is even and a wonderful light blonde that is not orangey or brassy. I love it and will continue to use eSalon! Thanks for the lift!! 6 of 6 people found this review helpful. Did you? |
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Lasts longer than drug store hair dyeThis hair dye lasts longer, more like saloon-dyed hair. I’m still struggling to get that just right color, though. I love the color about a week after I dye it! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Jenny, Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |