66,689 Verified Client Reviews |
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New colorThe color was perfect!!! Appreciated that you sent the ends refresher. That made a huge difference. Thank you 0 of 0 people found this review helpful. Did you? |
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DREAM COLOURThe perfect colour, condition of hair is soft and healthy, and it lasts. 9 of 10 people found this review helpful. Did you? |
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Poor productThis product did not work at all, I already have to dye my hair again . I get better results with my Walmart product, then this expensive brands. I need to cancel immediately! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Gloria, Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Best colorI love how my hair feels great and healthy even after I color with this product. I love how it is custom to me and that I can tweek it if it doesn't match my natural color exactly. 4 of 5 people found this review helpful. Did you? |
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I love my new hair color. My grey went away!I'm very happy with my new hair color. I went with demi-permanent soft black/intense pearl, and I'm considering going with permanent for my next order. The instructions were easy to follow. I'd recommend having your partner, or a family member or friend, as a second pair of hands. 4 of 5 people found this review helpful. Did you? |
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Ordered colorsLove this color and will order again. Very satisfied with the whole package. Very happy with it 2 of 4 people found this review helpful. Did you? |
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1st time trying e- salon.Since inflation is getting all of us,I decided to try e- salon to salon on going to get my hair colored. It was a great decision. I love the process and the color is just great. I would like to try the new cherry bomb color or whatever the best would be or whatever my colorist would recommend I'm Italian and I have mediume olive skin color I've been told I'm more deep reds than blonde I don't know,but have tried both. Hopefully my colorest will get this, and my a decision for me and send it in my next shipment. Keep doing everything your doing. So happy I found you. Happy Holidays, Merry Christmas and Happy New Year Thank you so very much. 0 of 1 people found this review helpful. Did you? |
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Didn’t workThe formula didn’t even changed my roots 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Lais, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Arrival dateIt seems as though it took "forever" to arrive. 0 of 0 people found this review helpful. Did you? |
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Color is fine, did not cover graysThe color is fine, not as vibrant as I was expecting. Did not cover the grays... which is a deal breaker for me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRachel - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |