|
Custom Color Set
|
66,736 Verified Client Reviews |
|
Sort by: |
|
Colore salon has a great concept but using your product and cost made no sense anymore since the coverage on just the new growth lasted 1 week then I would start to get the skunk line. Just going to Salley's I could buy a product and it would last 3 at a 1/4 of rhe price. Your color felt slimed on my hair unless I used your shampoo. 0 of 0 people found this review helpful. Did you? |
|
too lightafter the first shampoo the roots lost their color and the color was too light 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsMarilyn - We’re sorry to hear that your color came out lighter than you expected and did not provide enough coveage. We have received your request for a slightly darker shade. Your colorist will review your comments and adjust your formulation and/or instructions for your next order before it ships. If your colorist has any questions, they will reach out to you. We look forward to crafting your custom reformulation. |
Good productLoved the product but color was too dark and had a reddish undercast that I specifically stated I didn't want. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsElizabeth- Thank you for sharing your feedback with us. We want to make sure that we get your next formulation just right. A representative from our Color + Care Team has reached out to you so that we can work with you to get your perfect custom color. |
bottles leakedUpon opening the box it was evident that the coloring bottle had leaked. All over it was a gooey mess. Every other time shipping was fine. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsJen - We're sorry to hear that your order arrived damaged! We have gone ahead and added a non-expiring free order credit to your account, to apply to your next hair color order. Again, we apologize for the inconvenience. |
darkermuch darker than I expected. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsMahtab - We’re sorry that your hair color turned out much darker than expected. We have reviewed your account and see that a member of our Color + Care Team has received your feedback and assisted you with this matter. Again, we apologize that you were unsatisfied with your experience. |
DisappointedI didn't wash my hair for two days after coloring. With every wash since then my color is coming out and I'm not happy about that. Its in my bath water and on my towels. Don't understand why this is happening and don't{ want to purchase again if it won't stay in 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsMary - We're sorry to hear that your color is washing out. Upon reviewing your profile, we see that your colorist reached out to discuss how we can best assist you and, per our Satisfaction Guarantee, offered a complimentary reformulation designed for better results. We look forward to working with you to create your next color order. |
Ok colorSeems the color products make my hair very fine and hard to manage for s few weeks after using the products. The color also doesn't seem as rich as a salon based color 0 of 0 people found this review helpful. Did you? |
|
Dont lastIt washed out within 6 weeks. 0 of 0 people found this review helpful. Did you? |
|
Color reviewColor was fine for hair ends but not for the roots did not match but I like the hair products 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsPaula - We apologize that your recent order did not provide the seamless root coverage you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
Perfect colour but washed outLike the title says, The colour was perfect but it washed out of my hair and quickly It's a shame because all this would of been worth the money I may change my colour and see if that stays in 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsCara - We apologize that your color results faded faster than you were expecting. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |