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Color Set
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66,736 Verificado Comentarios de clientes |
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I love it!Easy instructions , great results! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Custom HaircolorMy custom color looks completely natural and covers my gray nicely! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Well worth the time to get it right!I've been using eSalon for two years now and I love the ability to make subtle adjustments to my originally chosen color. It took some time, but gradually, with several small changes, we've arrived at a shade and tone I want to stick with. Trying to explain this at a salon never seemed to work well for me. As a redhead, I always ended up with different shades of (way too bright) red and orange which were often disastrous! The colorists at eSalon helped me find just the right shade of brownish/tawny/red that suits me perfectly and blends well with my roots allowing me to color less often. I get constant compliments on my hair now. No more Bozo the clown! And most importantly, each time I color, I get consistent results. eSalon is my salon for life. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Finally a natural looking red!I'm a natural ginger. Greys are attacking! I didn't want to change my color; I just wanted to cover the grey. Every other thing I tried was too brassy. E salon is perfect! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I liked this new colorBut my husband prefers the prior color. What to do? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Nice color!It wasn't as light as I wanted to go but it looks really nice I will keep it as my color. Thanks 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love my personal colorEveryone comments 😍 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color was terribleI asked the "colorists" if the could make my color a little lighter-I was told this was not possible. Instead I am stuck with hair color that makes me look like a cross between Lucille Ball and Bozo the clown.I will not be paying for expensive hair color when I have no control of the color I get. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKaren - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Hate my colorMy hair color got ruined by using esalon. I used to have brown hair, now it looks black like a vampire. They got the color completely wrong. Of course now I would have to go to a real salon to fix it. Hate the color, it makes me look old! Is been 3 weeks and the color had only faded slightly. I'm really annoyed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJenny - We are sorry to hear that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. One of our representatives has reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied by your results and hope to provide you with a color that can better suit your needs. |
Very bad experience!I have used this product in the past and never had a bad experience. With the last order that I received, I was mortified to say the least! Upon rinsing it out of my hair, as soon as the water hit my hair, the product felt like it became wax. The more I tried to rinse it out, the worse it became. I called the representative and she told me it must have been residue left on my hair from my last coloring. Which I knew was not the case, because I have not colored my hair in over a year. And by the way, the color was esolon. Because of the service that I received over the phone from the representative, I decided to withdraw my subscription. I just hope that no one else has the experience that I had. I do hate that it came to that decision because I truly do love the product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLori- Thank you for sharing your feedback with us. We apologize that your hair color left your hair feeling waxy and greasy. We have gone ahead and reached out to you to see how we can best assist. Again, we are sorry that your recent experience with us was not 100% satisfactory. |