|
Custom Color Set
|
66,689 Verified Client Reviews |
|
Sort by: |
|
They autosendI didn't like the first color as the coverage was not very good on gray. I will stick with a salon, and they automatically signed me up for autosend so now I have another which I didn't want for more than 2 times the price!!! 1 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsNancy- Thank you for sharing your feedback with us. We apologize for any confusion regarding our service and that your color did not provide the coverage you were looking for. Per our Satisfaction Guarantee, We have gone ahead and reached out to you regarding this matter. Again we are sorry to hear that you were dissatisfied with your experience. |
Comparable to the hair color I buy in the storeThe hair color doesn't seem to color the roots any better than the product I buy in the store. The color is nice and looks natural. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsApril - We’re sorry your recent order didn’t provide the coverage you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next color order accordingly. We look forward to creating your reformulation and hope to provide you with a color that will deliver the gray coverage you’re looking for. |
Not satisfiedDye does not last as long as stated. Three weeks and gray is showing again. Let dye sit for 30 mins. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsSharon - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
BrassyColor turned brassy 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsDelaine - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Nothing specialThe color wasn't as good as the brands at the store. Too expensive. Will buy Revlon from now on. 1 of 1 people found this review helpful. Did you? |
|
Like the color but.......it doesn't last as long as my previous demi-permanent hair color and noticing hair loss 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsHeidi - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Color wasn't so GreatThe color didn't last me very long. I thought it would last a bit longer than other products I've used but it was about the same as some store brands I've used. 0 of 0 people found this review helpful. Did you? |
|
No gray coverageHello, my most recent formula did not cover my gray at all. I have dark brown hair and it made my gray which is prevalent at my temples and on top of my head wear it parts, golden. I had to purchase over the counter hair color to do my roots. Unfortunately no root coverage. 1 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsSonia - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
RedAsked for a particular color, and ended up with bright orange hair. NOt going to be ordering again. 1 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsRoxie - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
Not happyI followed the steps exactly as specified but my color did not come out as expected. Root color did not cover grays completely and was Brown upon completion. Ends color covered well but the color is not the red shade/result I was hoping for. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsMichelle - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |