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Custom Color Set
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66,713 Verified Client Reviews |
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Root colorIt didn't light up my roots they are still dark brown and the underneath roots 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsAneysa - We apologize that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that a representative has credited your account with one complimentary hair color credit, per our Satisfaction Guarantee. Then, once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
Very Upset and UnHappyAfter receiving my order I was so excited to color my hair. But the end results wouldn't make me feel the same. My roots turned orange yet the rest of my hair would remain the brown it was before. I am in tears thinking about the results. The cost to fix this mess is going to prove to me that $14.95 was a HUGE mistake. I want a FULL refund!!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMary - We’re sincerely apologize that your roots turned an uneven, unwanted orange color. We have reviewed your account and see that a member of our Color + Care Team has received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Love your productThe best i ve ever usef 0 of 0 people found this review helpful. Did you? |
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It covers the gray!I love the color and the instructions worked out great! 0 of 0 people found this review helpful. Did you? |
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Very happy customerI was very happy with this purchase and will continue buying the product. The instructions were easy to follow, the color was true and gave good coverage. A month later and it hasn't faded - only my roots are growing out! My husband has said several times that he loves the color! That's a "SOLD!!" 0 of 0 people found this review helpful. Did you? |
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Great colorThey matched my color perfectly and the gloss was amazing!! I received my product very quickly 0 of 0 people found this review helpful. Did you? |
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So much gentler than commercial hir-dye.This product is great because it covers gray very well and doesn't burn the scalp or smell bad! 0 of 0 people found this review helpful. Did you? |
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Love, love, love it!I just love this product and auto delivery is an added bonus. 0 of 0 people found this review helpful. Did you? |
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ColorThe color was fantastic! No one knew I had colored it. Just what I was hoping for. 0 of 0 people found this review helpful. Did you? |
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As neededI love the color and option of availability when I'm at our summer home and don't trust local colorists. I need the kit only 3-4 times a year but value it as needed. 0 of 0 people found this review helpful. Did you? |