66,844 Verified Client Reviews |
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My hair being mature is a working71 gray roots 1 yr just great 2yr need. Something stronger to cover grays 3yr my hair to dry les,s ammonia. so what I’m trying to say my hair not stain the same it changes and they work with you every way they can and that’s done a great job and they’re learning my hair just like I’m learning my hair and how to deal with it to color I appreciate them and I think the people that made this company so we can save money but still look pretty. I’m a senior citizen and I don’t think I never knew company that works so hard please you get the right color and now I said I got you covered. Thanks again Esalon 5 of 5 people found this review helpful. Did you? |
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Color SetLovely product 0 of 0 people found this review helpful. Did you? |
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Personalised hair colourThis colour has been adjusted and is now perfect. It looks natural and mirrors the colour my hair used to be. This is a great product. 5 of 5 people found this review helpful. Did you? |
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Better coverageThe permanent color has much better coverage. 0 of 0 people found this review helpful. Did you? |
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Roots not the sameMy kit came with 1 color for my hard to cover gray and another for the rest of my hair. I followed the directions to a T. Now my roots look orange and the rest is dark brown. AS OF 7-15-25, I have never spoken to anyone regarding my roots turning orange. My husband ordered a second supply of hair color within one or two days of my original order because I was worried that there might not be enough color for my hair. I still have orange roots. I am unfortunately for the first time in my life going to pay my cosmetician to fix my hair color. I'm very disappointed with the product and I'm discouraged because of what I paid for the product. Once again I have never spoken to anyone about my orange roots. 0 of 0 people found this review helpful. Did you? |
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Love it.Love it. I just wish the products were a little larger I have really long hair and it fades a little quicker than the salons. 0 of 0 people found this review helpful. Did you? |
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Great CoverageThis is the best way to color your hair at home. So easy, colors are dialed in and custom. It covers gray hair completely. I’ve made changes and the changes are as expected. I highly recommend this product. 3 of 4 people found this review helpful. Did you? |
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Love itSo easy to use. Reasonably priced. Love having it sent to me on a schedule. My hair feels amazing 3 of 4 people found this review helpful. Did you? |
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Perfect!!This color came out perfect!! Don't change a thing! 😁 1 of 1 people found this review helpful. Did you? |
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Too dark and did not listen to my needsAfter several emails including photos, the color was way too dark. It was a deeply saturated dark color without dimension. It was not flattering and was not what I expected from a custom hair color online service. I paid for 2 colors and I think they sent 2 complimentary to try to get the color right, but it just didn’t work out for me. I appreciate their help, but just way too dark and now I need to buy a color remover to start over myself, as my salon would charge me over $100 for correcting the color. It’s really difficult it seems to get the right color on line, which unfortunately was my experience. No one wants dark saturated dark dull hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Wendy, Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |