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Custom Color Set
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66,713 Verified Client Reviews |
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Love the colorI love the color - a big THANK YOU - To you technicians! ! One concern, the fumes were a little strong. .when i was coloring the hair stands after the roots, my eyes would sting and began to water a little discomfort on that part. Otherwise, the color came out the way I wanted it. 0 of 0 people found this review helpful. Did you? |
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Great colour,Great colour have recommended it to many of my friends who have been impressed with how my colour looks. I do however find that although I cover the roots thoroughly and leave on for at least the recommended time the roots very close to scalp don't take the colour and some grey shows. 0 of 0 people found this review helpful. Did you? |
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Can't beat it!!!!I am not an avid hair-dying type of person, but after a pretty butchered at-home highlight job from a "friend" (read: not recommended) the search was on for an inexpensive and fool-proof way to help cover up the monster mistake until it could grow out. I started this quest like many folks in the cosmetics section of a local box store. After lack-luster results with box after box and brand after brand, I decided to go online and do some research. I wanted something that would help blend the blondes with my natural medium brown and look great without breaking the bank! And I found eSalon. My first order was less expensive then the boxes at the store and arrived in under a weeks time. The team here asked me all the right questions and allowed me to put input into how I wanted my hair to look and what I was currently dealing with. (AKA, products, highlights, damage, etc). After a few days a box came with everything I needed to get a great looking head of hair complete (Brush, clips, gloves, shampoo and conditioner samples, even the petroleum jelly for your skin and dye removing clothes for the mistakes you might make!) and personalized instructions! I was floored!!! I have now gone beyond my initial need to cover-up those horrible highlights, but have kept coming back to add that little something to my hair and hide some of my first grays (gasp!) I love that you can leave notes between colorings which allow the staff here to really tailor to what you are looking for. I really cannot recommend this enough to anyone who is looking to dye their hair. It doesn't matter the reason, just buy this already!!!! 0 of 0 people found this review helpful. Did you? |
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this is an excellent product, would recommend to all !!!in the past 6 months I have not ordered except for the box at store and disappointed that I slipped and cut off my auto account . I am back , excited and cant wait until I receive this again. Great product, packaging very impressive. Thank you 0 of 0 people found this review helpful. Did you? |
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Not as specific as they claimI was really disappointed. I wanted a warm auburn color. I got dark brown. I gave all my information and it still didn't come out right. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHeather - We are sorry that your hair color turned out darker than you expected. We've reviewed your profile and see that a representative has reached out to you to discuss how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were disappointed with your color. We hope to work with you to provide a formulation that will deliver your desired results. |
Too darkThankfully, I followed the directions, and I waited to pull the color to my ends, but I was hoping for a nice subtle dark brown, but my hair is black. I'm hoping I will be able to fix it without major correction or having to have two tone hair until it grows out. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsSarah - We apologize that your color results were darker than you anticipated. A member of our Color + Care Team has reached out to you to disucss tips to lighten your hair as well as how we can best suit your needs, in accordance with our Satisfaction Guarantee. Again, we are sorry that you were unhappy with your experience and hope to provide you with a solution. |
Oh noI'm going to call, but in the meantime I'm so disappointed. The color is very red, not brown at all, with almost pink undertones. I hope I can get this fixed as I've heard nothing but good about this company. I'll be calling tomorrow. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsNicole - We’re sorry to hear that your color results had unwanted, uneven copper tones to it. We’d love to remedy this by sending you a complimentary reformulation, per our Satisfaction Guarantee. We see that you've been in correspondence with your colorist, who will create your reformulation to tone down those warm tones. Again, we apologize that you were disappointed with your results. |
much darker than expectedwas hoping for a warm chocolate, I feel this is much darker than I had hoped for more like semi-sweet dark chocolate. Most people think I colored my hair black its that dark. It looks ok though and the grey is well covered and I wanted my prior red colorings to be gone and that is better, no red anymore. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle - One very important and unique benefit of our service is that we can adjust your personal formulation. If you decide that you would like your color further adjusted, tell us in the comment section of your profile and we’ll adjust your formulation to a color that better suits your needs. |
Wasn't what I expectedI had written to the color specialist about my previous color with them having too much of an orange undertone and the new one I was sent was just the same. I'm very dissatisfied. I will not be reordering. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsClaudia- We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, a member of our Color + Care Team has reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
goodI love the color as my goal is to lighten my hair and I know it's a process but what I found with this custom color is that it did not cover my grays. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLissette - We're sorry that your most recent formulation did not meet your expectations. Upon reviewing your profile, we see that your colorist has adjusted your formulation and hope this color better suits your needs. Again, we are sorry that you were not 100% happy with your color results and hope to receive your feedback on your reformulation soon. |