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Color Set
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66,713 Verificado Comentarios de clientes |
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Color is right on pointAmazing, the color is just right... I love it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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You would be crazy not to useI will never use anything else 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Beautiful color.Beautiful color. I found that the color was exactly what I wanted but didn't like the color on me. They made changes as I asked. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Dang, So Hair Dye Isn't All the SameI thought yeah ok, this is just some regular old hair dye that they supposedly customize to fit. Cute - take a pic, answer questions, WAAALA. Admittedly, I let 2 shipments sit before I tried it. I was game cause I got tired of trying to match colors & developers on my own. The name brand boxed colors, ended up NOT delivering the color I wanted on top of NOT covering grays. Plus, I no longer live close by my hairstylist---I'm shell shocked from bad experiences w/others, so it's hard to keep my color up --- until now. WOW!!! I'm mad @ myself for waiting to use my custom color! After a long awaited visit to my stylist - weeks later the grays were back & it was personal this time lol. What the heck, try the eSalon and hope it covers and doesn't over or under process my hair. I have unrelaxed black natural hair and that normally adds to the dying woes. I'm happy to say NOT this time. eSalon did the darn thing! Color is what I want AND my grays are covered AFTER 2 to 3 washes (lol that was my test). Hope others have similar experiences if you follow the directions and if your hair is in a healthy state (which makes a difference). Yeah think I'm a customer for life---let me review my autoship schedule :). Best to all & THANKS eSalon!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love colorI love the color, but it didn't cover my gray hairs. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Custom hair colorHi, I really like the quality of the hair coloring. This is second time I have used this shade. As I found in the first coloring it is a very nice color however too red for me. Many dyes make the reddish tones in my natural shade more pronounced. When I was younger my preferred shade was a honey blond. Now that I am older that shade does not compliment my complexion and washes me out. Can you make a formula that would dye my hair more light brown than reddish (copper)??? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not what I asked forI asked for a lighter color and it's exactly the same as before. I'm not wanting blonde but about 2 shades lighter. I'm pretty unhappy with this shade. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulie - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Too dark too redIts just not right. My grays turn redish after a few washes 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarjorie - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
DissatisfiedThese products were so messy. The color stained my whole body and bathroom because it was so watery. The red in the new hair color washed out in the first week. I am very dissatisfied with this product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Unfortunately disappointedI'm not sure how this went wrong. I ordered a darkest brown color for my hair, which is mostly already overall a dyed darker shade of brown. I applied color to roots as instructed and then waited the given time, later applied the color to my ends and waited..Followed after rinsing instruction. I couldn't tell till my hair was dried that the parts that had faded from my old color from a few months ago were not even darker (I naturally darker brown hair with ash blonde streaks, so when color fades, I've noticed that streaked area tends to do so first). One of the reasons I wanted this product regularly was to do my roots of course, but also at this time I wanted to cover that streaked area, from time to time into a darker shade, a shade of darkest brown.. It wound up a medium kind of mousey brown at best on that area. Very little change whatsoever, if at all. I suppose I will be just going to the stylist this next time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLindsey - We apologize that your hair color came out more uneven and lighter than you expected. We’d love to remedy this by sending you a complimentary reformulation to provide more even results. Once your next order processes, your colorist will review your comments and photos and make any necessary adjustments. We hope to hear from you soon. |