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Custom Color Set
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66,713 Verified Client Reviews |
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Not rightstill too dark 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVictoria - We are sorry to hear that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied by your results and hope to provide you with a color that can better suit your needs. |
My hair colorthe color is not the glow it was, it seems now it is a ashen color. Its lost that golden glow. My hair is completely white now with just a dark underneath at base of neck, I'm still fighting the all white look I hate it, please help. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarcie- Thank you for sharing your feedback with us. We apologize that your recent hair color application was not 100% satisfactory. Your colorist will be reaching out to your shortly in regards to this issue to hopefully reformulate your color to better suit your needs. Again, we apologize you were dissatisfied with your hair color. |
DisappointedI loved my 1st bottle..It lasted 4 months!! My 2nd bottle only lasted 4 wks and my 3rd only 3 wks. Truly disappointed! !!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmber - We apologize that your most recent color results faded faster than you expected. Since you were unhappy, a member of our Color + Care Team has reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that provides longer lasting results. |
Sadly disappointedI was very excited to get your product but was sadly disappointed. I actually had to recolor my hair 3 weeks after using your product and yes, I followed your directions with the exception of leaving the color on an additional 5 minutes. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJulie- We’re sorry that you were disappointed by the coverage if your hair color application. Since you have expressed that you were unsatisfied with our product, a member of our Color + Care Team has gone ahead and refunded you for this color, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
Great productReasonably priced, easy to follow instructions, beautiful salon results. Very happy customer 0 of 0 people found this review helpful. Did you? |
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I love my colorI was out with friends when a gentleman approached me and started flirting. He asked me if I was a "Ginger" and I replied yes. He said that we were such a small percent and we needed to stick together. He didn't know that I was not a true red head. I have had many compliments and love it because it looks sooooo natural. 0 of 0 people found this review helpful. Did you? |
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Amazing!!!!! I wouldn't color my hair with anything else!!!!!!Amazing color with a brilliant shine. I get compliments all the time on the richness of the color. 0 of 0 people found this review helpful. Did you? |
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Best Hair ColorThis was my first order with eSalon - the colour was tailored to what i had at the time of ordering, to what I wanted - which is what i have ended up with. Amazing quality colour - and they sent 2 bottles of colour to ensure that i have enough, which is exactly what i needed. Great customer service - thank you! looking forward to my next replenishment! 0 of 0 people found this review helpful. Did you? |
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ExcellentI have had my color done in a salon many times, and this is as good if not better. 0 of 0 people found this review helpful. Did you? |
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Custom ColorLove the custom color, very natural looking. 0 of 0 people found this review helpful. Did you? |