|
Custom Color Set
|
66,689 Verified Client Reviews |
|
Sort by: |
|
My mistakeHi, I asked to have more copper put in it and it pulled some orange undertones. Next time I would like to go back to what I had before. More of a richer dark brown with some dark copper highlights. :) Thanks, Lauren 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsLauren - We have received your request to return to your previous formulation. Your colorist will review your comments before your next order ships. If they have any questions, they will reach out to you directly. We look forward to crafting your custom reformulation. |
ColorI have been using eSalon for at least 5 years and can say I will never use any other product. If you need to change your color they make every effort to provide a new color according to your request. I requested a new color and it was too dark. They remixed it until I was happy again. The color coverage over gray is amazing.. 0 of 0 people found this review helpful. Did you? |
|
Really LastsI've been coloring my hair for sometime. My biggest gripe was that it didn't cover my gray for very long. It just faded away. I was literally coloring my hair every 2 to 3 weeks. eSolon doesn't fade. I'm so happy with it. 0 of 0 people found this review helpful. Did you? |
|
Where have you been all my coloring days????Ever since I had to start coloring my hair (25 years) I constantly was faced with the problem of not being able to get the same color from a manufacturer which meant I had to chose another brand and hope to match the color, or, over a period of time my color was renamed and replaced with another shade. I never had a consistent color - it was either too light, too dark, too red or too drab. But now I have my custom color sent to me and it is the same EVERY time I get it. Each time I use it - someone tells me they love the color of my hair. I love to tell people about your product...because you have taken away the worry of what color will my hair turn out to be. Your Custom Hair Color product is consistent each and every time I color with it.. Love, Love your product! 0 of 0 people found this review helpful. Did you? |
|
No one noticed!This color was so close to my natural color, no one noticed either time when I colored my hair! I need to figure out how to change the color online, maybe have more pearl added? 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsKathy - We appreciate your review. We see that your colorist reviewed your comments and adjusted your custom formulation to a slightly lighter shade with increased pearl tones, as you requested. We hope to hear your feedback on this reformulation soon. |
Not as expectedThis was just the same as a box. I still had red/orange undertones. Not as expected. Disappointed 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsTracy - We apologize that your hair color turned out brassier than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Not as satisfied as first two times.I have used this hair color a few times now and have to say I am reconsidering my options. I've worked hard at following the instructions and times but have not consistently gotten close to the same results. I am especially concerned about the ashiness and lack of shine after my last application. 0 of 0 people found this review helpful. Did you? |
|
Disappointing: did not cover gray hair!This would be my third time using the Custom Hair Color product. The first two times the product worked great. This last time, I was really disappointed. Did not cover the gray. Not sure if I will purchase from e-salon again. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsDiane- We’re sorry to hear that your hair color has not provided the expected gray coverage. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. One of our representatives has reached out to you regarding this credit. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Hair colorThe color is OK. I guess I'm looking for a deeper wine shade. I like the darker color. I didn't like how light the last change got. But I's like more of deep wine color. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsCeleste - We've carefully reviewed your review and see that your colorist adjusted your custom formulation for more of a plum, wine-colored shade. We look forward to hearing your feedback on this reformulated color soon. |
is it real or color!Color is ok, though it may have more highlights in it, ready for a color change I think.. Does look natural though. 0 of 0 people found this review helpful. Did you? |