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Custom Color Set
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66,689 Verified Client Reviews |
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a bit darklasting ok, color still a bit too dark. My grays on the side showed up in less than two weeks, but that is a problem I have all the time. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEileen- Thank you for sharing your feedback with us. We see that your colorist reviewed your comments and adjusted the formulation for your color order to deliver results better suited to your needs. We hope to get your hair color just right with your future applications. |
Gorgeous color, didn't lastI colored two weeks ago and the color was realy, truly natural. However, my gray is already poking through. Covering the ugly grays is my reason for coloring. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBarb - While we're glad that you enjoyed the color results, we apologize that you were disappointed by the gray coverage. Since you were unhappy with your results, a member of our Color + Care Team has reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a formulation that better suits your needs. |
terrible colorMy hair came out a terrible color. I will never do color again. I'll stay with natural hair from now on. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsErin - We apologize that you were unhappy with your color results. Since the color did not turn out as you expected, a member of our Color + Care Team has reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
Grays come back to quicklyI have followed all the directions and use color treated shampoo's and conditioners. My hairstylist said that it looks like you may be putting in to much peroxide and that's why my gray is showing up sooner. Can you reformulate this again? I really love the color, but what's the point in paying more money for the same results I can get from a store bought product. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRose - We’re sorry that your hair color came out differently than expected. We have reviewed your account and see that your colorist has received your feedback and, per our Satisfaction Guarantee, processed a complimentary reformulation. Again, we are sorry that you were unhappy with your color results and hope your liking your new formulation. |
not satisfiedI like the product yet my hair is all most black again, exactly what I did NOT want. I've been lightening it since november and it's now way way darker then I stated. it's more dark red dark brown very little shine. I was hoping for something better then a $10 box from the store yet I've like my last 4 store boxes better then this. Huge disappointment. I will not recommend to anyone other then the shipping was beautuful and made me feel special. I really wish I was happy with this for the idea was great. Better luck to others. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnjela - We're truly sorry that our Made For You hair color did not provide the aspect you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. |
too redI asked to go lighter but it ended up looking more red. It seems impossible to get a light ash brown, eSalon! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCynthia - We're sorry that your formulation turned out warmer than you expected. We see that you've recently worked with your colorist to reformulate your custom hair color. We hope you're enjoying this new color and look forward to hearing your feedback soon. |
so soThe first 2 formulas they sent were not at all the shade I requested and hoped for. Finally, I like this 3rd color. However, my motivation to try eSalon was the promise that it was better for my hair. After 3 months and 3 colorings, I really don't see that it's any better than when I used the over the counter versions. Personally, I don't see that it's worth paying 3 times the price, so I'm going back to my OTC color. 0 of 0 people found this review helpful. Did you? |
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Excellent color - matches my natural color and covers the white/grey!Excellent color - matches my natural color and covers the white/grey! 8 of 8 people found this review helpful. Did you? |
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Very good qualityThe product is a very good quality hair dye. Long lasting. Having it delivered to my home is an added bonus. 0 of 0 people found this review helpful. Did you? |
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The shampoo for color-treated hair is great. My color seems to last a lot longerI Love eSalon custom hair color. It looks professional but it is so easy. I get complements all the time. I get several shades of my color so it looks more natural. Wish I had known about this product a long time a go. 0 of 0 people found this review helpful. Did you? |