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Color Set
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66,655 Verificado Comentarios de clientes |
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ColorMade my hair darker than expected. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJohna - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
What a great color!I wasn't sure what I really wanted to do with my color besides not pay a fortune to have it colored at a salon. Had been wanting to try e-salon so I decided it was time Iinstead of getting talked into something I would end up not liking by my stylist. LOVE the color chosen for me based on the answers to the questions on the website. You will be doing yourself an injustice if you don't give e-salon a try! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Red/Brown hair colorThis was my first order from eSalon. I ordered the red/brown hair color. The color was not as red as I initially thought it would turn out but definitely not unhappy with the end result. I will be back to purchase again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Rich colorLove the dark color but when the light shines on my hair the red tones show, just love it! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great.Even a hair idiot such as myself can do a decent job. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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don't judge by my stars! This product is great!I only choose 3 stars because I can't get my color right...not the stylists fault at all!!! The color is great just not what I am looking for currently. Product is awesome and I would recommend to anyone. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaria- We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Was OKColor was pretty close to the picture I sent in. The color was nice at first, it just didnt last very long. I had to re-color my hair sooner than usual because the color faded within a couple weeks. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSuzy - We’re sorry to hear that your hair color faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
color not covering all grayI love the actual color. It is perfect, however after a week of coloring it is not covering the gray. I have even left the color on a bit longer but still not covering the gray roots. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaura- We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
A little disappointed.On my third week I noticed that my roots were turning gray. It was my understanding that it would last longer than store brands. It was a little better but was disappointed. I know my roots are stubborn, but I have to say I was sorry it really lasted only as long as it did. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJudy - We're truly sorry that our color did not provide the gray coverage you expected. Upon reviewing your profile, we see that we spoke with you and were able to help you. We are excited that you found your perfect match! |
We're is the dark blond, it's dark redI tried esalon to cut cost. I think it's great but it's not for me. I wanted dark blond with no red. I got dark red. I have to say it disappointed me. I had high hopes but the red is too much so I'm scheduled to get it done professionally. The product also dried my hair out and I haven't had dry hair this bad in the past. The packets of shampoo and conditioner is for short hair. Not enough for longer hair. It's a great concept for some but as I was told.. texture of hair, previous colors, certain meds, and etc can affect the color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichelle - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |